Sprinklr Chooses Rocketlane to Power Global Services Delivery

Rocketlane, the leading platform for professional services automation, announced that it has added Sprinklr, the unified customer experience management (Unified-CXM) platform for modern enterprises, to its customer base. The selection follows a rigorous evaluation process led by Sprinklr’s services leadership.

“We were on the lookout for an enterprise-grade PSA, and Rocketlane was the only tool with the maturity and depth we needed,” said Tony Lee, Senior Director, Global Services Operations at Sprinklr. “Its unique customer portal will help us improve services delivery and customer satisfaction. We are thrilled to partner together.”

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This latest win strengthens Rocketlane’s position as the go-to platform for leading CX and AI companies, that are also re-imagining their post-sales journeys with AI. From conversational AI pioneers like Uniphore, Observe.ai, and Moveworks to customer experience leaders like Sprinklr, industry innovators are choosing Rocketlane to power service delivery and elevate customer experiences.

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“Deploying AI at the enterprise level presents its own set of complexities, especially around customer accountability, collaboration, acceptance testing, and iterating on enhancements,” said Srikrishnan Ganesan, CEO and Co-founder of Rocketlane. “Rocketlane has become the preferred platform for AI-first enterprises because we’ve built an all-in-one solution that’s purposefully designed to meet these unique demands and accelerate successful delivery.”

With enterprise-ready capabilities across project delivery, resource planning, time tracking, and collaboration all in one tool, Rocketlane is redefining how services teams operate in a world shaped by speed, scale, and AI.

About Rocketlane‍

Rocketlane is a purpose-built PSA and client onboarding platform that helps businesses deliver predictable outcomes, accelerate time-to-value, and improve team utilization and project profitability. The platform reimagines service deliveries for teams by replacing legacy PSA and generic project tools with an all-in-one and modern client-centric platform.

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Source – PR Newswire

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