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Talkdesk applies agentic AI automation to bank and credit unions’ customer service and support workflows to seamlessly uplevel customer experience Talkdesk, Inc., a global provider of artificial intelligence (AI)-powered customer experience (CX) technology that serves enterprises of all sizes, announced…
New logo and website underscore unitQ’s evolution as definitive platform for real-time, actionable customer feedback insights UnitQ, the leading AI customer insights platform, announced the launch of its new brand identity, including a modernized logo and a fully redesigned website.…
Continuing adoption of autonomous agents will increase business efficiency and motivate stronger customer service, ISG Provider Lens™ report says AI-driven automation, particularly through Salesforce’s Agentforce, is beginning to change how businesses in the U.K. operate and could have wider societal…
Global clients LVMH, Nissan using Olyzon’s AI-native ad tech to solve longstanding structural inefficiencies that hold back CTV investments; CEO Jules Minvielle Relocates to New York; Zach Sorscher appointed SVP of Sales Olyzon, The Agentic CTV Advertising Platform, has launched in the U.S. with…
RedTrack’s new multi-agent model eliminates guesswork by automating data analysis, reporting, and insight generation, enabling faster and more accurate decision-making in advertising. RedTrack, an AI-driven automation and analytics platform for e-commerce media buyers, has launched its AI-powered agents to simplify…
PolyAI, a leading provider of AI agents for enterprise customer service, announced the launch of its latest version of Agent Studio, the world’s only voice-first omnichannel platform for conversational AI, offering enterprises full control and transparency over AI agents. While PolyAI…
Revionics, an Aptos Company and the worldwide leader in retail pricing, announced the unveiling of the alpha release of its multi-agent AI pricing system. The live demonstration and innovation showcase took place at the Google Cloud Next 2025 event in…
Particular Audience announced Retail-MCP.com, pioneering a new standard that connects AI agents directly to existing retail systems and data. By removing the need for multiple clicks and page loads, Retail-MCP.com aims to make online transactions faster, simpler, and more secure.…
Latest innovations help SMBs take advantage of AI efficiency across marketing, sales, and customer support Business is moving at warp speed, and go-to-market teams are struggling to keep up. Marketing tactics that worked last year are now obsolete. Sales playbooks…
Streann Media, a pioneer in next-generation video and engagement technologies, announced the launch of Inside-AI Agent—a groundbreaking AI-powered assistant that enables creators to hold personalized, 24/7 conversations with fans via text. This innovation is set to transform creator-audience relationships by…
The world’s most advanced file system accelerates data access up to three times faster for unparalleled performance and economic value. Qumulo Inc., the leader in enterprise data management and hybrid cloud file storage, announced the launch of its groundbreaking Qumulo…
Agentic technology transforms marketing into a growth engine, shortening the marketing cycle from months to days GrowthLoop, a pioneer in AI-driven marketing innovation, introduced its Compound Marketing Engine, an enterprise platform powered by agentic AI on the data cloud, designed…
8×8 Provides Orchestration Across Multiple AI Bots for Ultimate Flexibility to Meet Business Needs and Enable Customer Choice 8×8, Inc., the industry’s most integrated Platform for CX that combines Contact Center, Unified Communication, and CPaaS APIs, announced 8×8 AI Orchestrator which…
AI Agents power automation, advanced data extraction to propel the Hyland Content Innovation Cloud platform forward Hyland, the leading provider of unified content, process and application intelligence solutions and the pioneer of the Content Innovation Cloud™, is announcing greater capability across its…
Unveiled at B2B Summit North America, Forrester’s new research calls on leaders to grasp the full complexity of B2B buying and evolve their growth strategies to engage buying networks B2B organizations and go-to-market teams have fallen out of step with…
Customer AI Agents help marketing teams launch 10X more personalization experiments and auto-optimize to customer outcomes. Blueshift, the leader in AI-powered customer engagement, announced the launch of Customer AI Agents that help marketing teams conduct 10X more personalization experiments with…
Siemens and Accenture are significantly advancing their long-standing alliance partnership to help clients reinvent and transform engineering and manufacturing. At Hannover Messe 2025, the two companies announced the formation of the Accenture Siemens Business Group, a dedicated business practice to…
Welcome to today’s Marketing Tech Insights roundup! In this edition, we’ll look at important updates, helpful articles, and tools to boost your marketing strategies. We’ll cover the latest trends and news in marketing technology, including AI in marketing, customer experience, marketing clouds,…
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