Braille Institute is proud to announce the launch of its newly redesigned website, which sets a new standard in accessibility and usability for visitors who are blind, low vision, or sighted. This comprehensive redesign, created in partnership with iFactory, a leading digital marketing…
Sixty percent of artificial intelligence (AI) deployments in the contact center are low maturity, according to a new AI Maturity Benchmark Report by UJET, a leading provider of AI-powered cloud contact center solutions. The data – which found low maturity deployments…
Reltio, the leader in data unification and management, launched its latest product release featuring capabilities to empower data leaders, by further strengthening its best-of-breed data unification offerings for multidomain MDM and customer 360 profiles. This includes dynamic segmentation using behavioral data and general availability…
Gupshup, the world’s leading Conversational AI Engagement company, is proud to announce its expansion into Saudi Arabia, marking a significant milestone in the company’s international growth journey. Through Gupshup Technology Gulf Limited- the local arm of the business messaging leader,…
itel, the largest Caribbean-born business process outsourcer (BPO), just unveiled its newest technological innovation – itelligence®, a state-of-the-art platform, powered by artificial intelligence (AI), that will be used to enhance efficiencies within its contact center operations and augment the performance and capabilities…
As the eCommerce business of has grown in volume, expanded into 12+ marketplaces, entered several product categories, and gained hundreds of happy suppliers, the company finds it necessary to reevaluate its brand and chart a new path forward. Marketing Tech Insights:…
Dstillery, the leader in AI ad targeting, announced a strategic partnership with Equativ, the global independent ad platform. The collaboration marks a significant step in empowering brands and agencies with greater access to Dstillery’s audience solutions, now seamlessly integrated into Equativ…
Local Express, a leader in ecommerce software solutions specifically designed for grocery stores, supermarkets, and food retailers, is excited to announce a strategic partnership with Swiftly, a leading provider of retail technology solutions. This partnership is set to revolutionize the…
VideoAmp, a leading tech-first media measurement company, announced the launch of the next generation of the VideoAmp Platform, encompassing a full suite of APIs and enhanced dashboard experiences for seamless reporting and insights. An industry-first, the Company’s comprehensive cross-platform planning,…
KeyShot announced a significant expansion of its company strategy, pioneering a new SaaS category – Product Design-to-Market – and unveiling a comprehensive suite of tools to lead that category. KeyShot’s Product Design-to-Market Suite will help organizations of all sizes transform…
Iterable, the AI-powered customer communication platform, announced the rapid success of its GenAI Journey Assist – the market’s first prompt-based journey builder. Iterable customers are seeing tangible ROI from Journey Assist, including a 25% increase in conversions and a 10% boost in audience engagement.…
Dealsby, recently named one of the Top 5 Best Customer Advocacy Software companies of 2024, is proud to announce the launch of its innovative SaaS customer referral program solution. This new cutting-edge platform is designed to help small businesses leverage…
Nuqleous, a leader in B2B SaaS solutions specializing in big data, retail analytics, and space planning optimization, announced the acquisition of SpringBoard Data Management (“SpringBoard”), a premier Canadian provider of advanced retail analytics software. This strategic acquisition enables Nuqleous to…
Award-winning in-vehicle voice assistant SoundHound Chat AI enhances the new Lancia Ypsilon’s S.A.L.A. infotainment system SoundHound AI, Inc., a global leader in voice artificial intelligence, announced that its category-leading voice assistant with integrated Generative AI, SoundHound Chat AI, has been…
Vonage, a global leader in cloud communications helping businesses accelerate their digital transformation and a part of Ericsson, has launched Vonage Contact Center (VCC) Intelligent Workspace, an AI-powered new agent experience built directly into its award-winning contact centre solution. Marketing Tech Insights: Sales…
Sales Focus Inc. (SFI), a global provider of sales outsourcing solutions, proudly announces the launch of its Alliance Partner Program, designed to empower businesses and professionals to better serve their clients’ sales needs and earn commissions while doing so. Marketing Tech…
8×8, Inc., a leading business communications, CX, and CPaaS platform provider, announced the expanded availability of AI-powered voice support for 8×8 Intelligent Customer Assistant, adding to the already available digital capabilities and helping to drive increased 8×8 customer adoption and usage.…
Bridgeline Digital, Inc. a provider of AI-driven marketing technology, announced a major update to HawkSearch’s Rapid UI Framework, a powerful component-based framework that accelerates the integration of Smart Response into their search interfaces. The new version includes a new component…
