NiCE and Snowflake will deliver open, flexible and seamless access to customer interaction data, unlocking actionable insights and accelerating enterprise-wide innovation NiCE announced a strategic
New Practice, led by Leader Maurine Fanguy, Delivers Measurable Outcomes, Greater Transparency, and Faster Results for Mission-Focused Agencies Thunder, a modern Salesforce and Cloud consultancy, announced
New AI Agents and Trust & Governance Built to Deliver Assurance, Speed, and Control CUSTOMER CONTACT WEEK — Five9, provider of the Intelligent CX Platform, announced
Prosystems.AI launched AI voice agents that manage calls with human-like fluency, cutting wait times by 40% and boosting first-call resolution by 30%. Prosystems.AI, a recognized
Won Prestigious Awards from the Jesse H. Neal Awards, the American Society of Business Publication Editors, National Institute for Health Care Management (NIHCM), NIHCM Foundation
Enterprise-Grade IP Address Management (IPAM) Now Available in Connectbase CIM Connectbase, the global platform for buying and selling services across the Connected World, announced the
Canadian media companies, agencies, and advertisers now have access to AdCellerant’s award-winning platform, including campaign execution, compliance-ready solutions, and real-time analytics tailored for local digital marketing.
New AI-native capabilities make composable commerce systems inherently connected and actionable for AI agents powering next generation customer experiences At Elevate – The Global Commerce
Reinforces more than 20 years of automation expertise supporting customers on their modernization journeys for SAP solutions Precisely, the global leader in data integrity, announced
New industry report from the ad fraud market leader reveals how rising automation and weak detection standards are fueling the next wave of global digital ad losses.
During the event in London attendees will hear how leading broadband provider TalkTalk is leveraging CXone Mpower to drive impactful business outcomes NICE is excited
A new global holiday celebrates the power of customer experience—and the company that’s spent 17 years helping businesses deliver it. Nextiva a leader in unified
Despite fears of disruption, data indicates the era of AI discovery continues to propel growth across traditional and AI search engines BrightEdge, the global leader
Google Cloud helps streamline marketing processes, enhancing brand consistency and reducing operational costs Google Cloud announced a collaboration with the Philips Personal Health Business to
Collaboration brings together cloud and AI expertise to simplify and speed up enterprise automation through joint go-to-market initiatives, co-innovation and deeper technology integrations NICE announced
U.K.’s Leading Food and Beverage Wholesaler Boosts Company Growth by 21 Percent U.K. food and beverage wholesaler Country Fare Foodservice has deployed SugarCRM’s sales-i, enabling
Complex org splits and clones that once took months can now be completed in just a few days Metazoa announced a major update to Snapshot on
Shoplazza, a leading eCommerce SaaS platform, has announced a strategic partnership with Easyship, a global shipping technology company, to enhance logistics and strengthen fulfillment capabilities for
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