Deepgram, a real-time API platform focused on Voice AI infrastructure, has raised $130 million in Series C funding at a valuation of $1.3 billion, underscoring
Eagle Eye has launched Personalized Promotions, a new AI powered capability designed to help retailers deliver truly individualized offers at scale. The announcement matters for
FirstComm announced the launch of AscendOne, a next-generation unified communications platform that brings voice, messaging, meetings, contact center, and AI-powered productivity tools together in one seamless
Brave Connective Partners with Plug and Play in a strategic move aimed at accelerating innovation, strengthening regional expansion, and advancing the Philippines role in the
The Power of Intelligent CX and AI Come Together to Transform How Enterprises Deliver Exceptional Customer Experiences Five9 announced an expanded partnership with Google Cloud
The CX Connect experience revamps the “last-mile” of the shopping journey to make retail checkout faster, easier and more inspired Jumpmind, a leader in innovative retail
Welcome to today’s Marketing Tech Insights roundup! In this edition, we’ll look at important updates, helpful articles, and tools to boost your marketing strategies. We’ll
Pricer announced the sales launch of Pricer Avenue™, its new shelf-edge communication platform, at the National Retail Federation (NRF) flagship event in New York. First
One centralized platform connecting in-store, online, and customer data to power modern retail marketing Celerant Technology, a leading provider of unified retail commerce solutions, will
Aurora Mobile Limited, a leading provider of customer engagement and marketing technology services in China, announced that it has entered into a strategic partnership with
RingCentral has strengthened its leadership bench with the appointment of Mahmoud ElAssir to its Board of Directors, a move that reflects the growing importance of
Acquisition accelerates shift from enterprise messaging to orchestrated, omnichannel customer experiences 8×8, Inc., a leading global business communications platform provider, has acquired Maven Lab, a Singapore-based
As grocery retailers face rising competition and increasingly digital consumer expectations, personalization has become a defining capability in the modern retail and MarTech ecosystem. Birdzi
Strengthens cybersecurity leadership to advance data protection and risk resilience, reinforcing the Security-First Customer Engagement Strategy Netcore, a global leader in Agentic Marketing, has appointed Jayesh
The round, led by ChrysCapital and Dragon Funds, underscores MoEngage’s global momentum as enterprises move beyond legacy marketing clouds to adopt MoEngage’s insights-led customer engagement platform
APAC’s leading enterprise CX platform enables large-scale, multi-country customer experience operations across the region, starting with Bahrain and Qatar Toku, Asia Pacific’s leading AI-powered 360° customer
Five9 has announced a significant leadership transition as it prepares for its next phase of growth in the AI driven customer experience market. The company
Salesforce is expanding its footprint in the global life sciences sector as Novartis selects Agentforce Life Sciences to transform how it engages with patients and
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