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Tag Customer experience

FNP and CleverTap Partner for Scalable Personalized Customer Engagement

FNP and CleverTap Partner for Scalable Personalized Customer Engagement

FNP (Ferns N Petals), India’s leading and most preferred gifting platform, has partnered with CleverTap, the all-in-one customer engagement platform, to further enhance its digital-first approach to customer experience. This collaboration aims to deliver intelligent, timely, and personalised communication that strengthens brand affinity…

Intermedia Launches AI Agent Assist to Boost Productivity and Engagement

Intermedia Launches AI Agent Assist to Boost Productivity and Engagement

Expanding the capabilities of Intermedia Intelligent Contact Center, this new AI-powered feature enhances real-time insights and automation—helping businesses of all sizes deliver faster, smarter customer interactions. Intermedia Cloud Communications, a global leader in AI-powered cloud communications, collaboration, and customer engagement solutions,…

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