Amplitude, Inc., a leading name in digital analytics, has unveiled AI Feedback, a breakthrough customer feedback engine that uses a proprietary large language model (LLM)
Quiq, a leader in enterprise-grade agentic AI for customer experience innovation, has introduced its latest advancement in quality management — the Conversation Analyst. This intelligent
Flywheel Digital is expanding the way brands evaluate the strength of their customer relationships on Amazon with the launch of its new Return on Consumer
Partnerize has officially introduced VantagePoint at PI LIVE London, positioning it as the first verifiable and independent attribution solution designed for the rapidly growing machine-mediated
Auxia, the first Agentic Customer Journey Orchestration Platform, announced a major leap forward in its marketing platform: a complete redesign transforming it into an AI-native
Airship, the mobile-first customer experience platform, has announced support for Rich Communication Services (RCS), adding a sophisticated, secure, and interactive messaging pipeline to its platform.
A significant chasm has opened up between the perception of customer experience within corporate boardrooms and the reality lived by consumers, according to a new
Semrush, a leading online visibility management SaaS platform, has announced the addition of two seasoned executives to its leadership team. Abby Miller joins as Chief
Executives bring SaaS, AI, WordPress, and large-scale eCommerce expertise, plus IPO-tested finance leadership, to drive disciplined growth and platform expansion. Bluehost, a global leader in
Adobe announced the general availability of AI agents that will reshape how businesses build, deliver and optimize customer experiences and marketing campaigns. Powered by the
Agency Unveils Evolved Focus on Revenue Acceleration and Digital Experience Transformation Wondersauce, an award-winning agency within the Project network, announced its repositioning as a Business Acceleration
New Genesys Cloud Work Automation and Genesys Cloud Associate capabilities empower every employee and AI agent with the tools to act in sync, automate workflows
Convey, a prominent provider specializing in customer engagement solutions for heavily regulated sectors, recently unveiled its revamped website at goconvey.com. This launch follows the company’s
Digital advertising is entering a new era defined not by what marketers can see, but by what they can’t. As third-party cookies disappear and mobile
ThriveCart, the leading cart and checkout platform which empowers 65,000 digital entrepreneurs and businesses, is excited to announce the launch of its newest feature: a
VIIRL Marketing, a prominent digital marketing agency, has earned its first-ever spot on the prestigious Inc. 5000 list, which ranks the fastest-growing private companies in
AdCellerant and Vendasta have announced an expanded strategic partnership aimed at providing over 250,000 small and medium-sized businesses (SMBs) with advanced, AI-driven marketing and business
Luxury Retailer Elevates Customer Service Experience with Patented NLX Technology that Combines Voice, Chat and Visuals using Amazon Bedrock and Amazon Connect NLX, the AI
Fuel up with free marketing tech insights
