Salesforce is operating in a market where product expansion alone doesn’t deliver value. Customers already have massive stacks, martech modules stacked on CRM consoles, and
PossibleNOW launches DNCSolution™ for Salesforce to automate contact eligibility and regulatory compliance. PossibleNOW, the leader in customer contact compliance solutions, announced the launch of DNCSolution for
Salesforce has announced the general availability of Slackbot, reintroduced as a personal AI agent designed to help employees get work done directly inside Slack. The
Salesforce is pushing deeper into conversational commerce with new Agentforce 360 capabilities unveiled at CES 2026, as the company positions artificial intelligence as a core
Built to Mitigate Compliance Risk, Accelerate Sales Productivity, and Improve Call Outcomes—Directly Inside Salesforce Gryphon AI, the leading provider of Enterprise Contact Compliance solutions, announced the launch
Salesforce is expanding its footprint in the global life sciences sector as Novartis selects Agentforce Life Sciences to transform how it engages with patients and
Vonage’s AI-powered voice solution for virtual and human agents brings next-gen intelligence to customer engagement to elevate the customer experience Vonage, a part of Ericsson,
Globant has been formally recognized by Salesforce for achieving expert level status in MuleSoft Anypoint, Data Cloud and Agentforce platforms, marking the highest distinction available
As enterprises accelerate their use of intelligent automation, Salesforce is strengthening its Agentforce 360 Platform with a new layer of observability tools designed to give
Jasper, the AI-driven content automation platform, has announced its integration with Salesforce Marketing Cloud, offering marketers a seamless way to generate, personalize, and optimize content
Vonage’s new AI-powered actions for Contact Centers boost agent productivity while delivering a secure, seamless customer experience Vonage, a part of Ericsson, announced the launch
Enjoying the Salesforce Winter 26 release, the head turns are quite a few. The use of these tools will be a great help, no matter
NiCE has announced a significant expansion of its strategic alliance with Salesforce, aimed at weaving AI-powered orchestration and intelligent automation more deeply into customer service
Salesforce has made its biggest move yet in enhancing AI-powered sales functionality with the acquisition of Bluebirds, a Paris-based company that focuses on AI-generated sales
Genesys, a leading company in AI-powered customer experience technology, has announced it will receive a combined investment of $1.5 billion from Salesforce and ServiceNow, with
As businesses worldwide prioritize customer experience and data-driven operations, Salesforce has emerged as the leading CRM platform for managing customer relationships, sales pipelines, and business processes.
Achievement expands the existing relationship between Workato and Workday and further helps joint customers accelerate their integrations Workato, the leader in agentic orchestration, has received
New directors deepen the Board’s innovation leadership and technical expertise for the agentic AI era Salesforce, the world’s #1 AI CRM, announced the appointments of
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