Expanding the capabilities of Intermedia Intelligent Contact Center, this new AI-powered feature enhances real-time insights and automation—helping businesses of all sizes deliver faster, smarter customer interactions.
Iterable, the AI-powered communication platform, unveiled Iterable Nova at its flagship conference, Activate Summit 2025. Nova is a groundbreaking, agent-based system that will act as
Braze furthers agentic AI innovation with acquisition of a leading AI decisioning company Braze, the leading customer engagement platform that empowers brands to Be Absolutely
Now part of AI Agent Studio, Agentic Workflows Enable Marketers to chain AI agents together to create fully customizable workflows Zeta Global, the AI marketing
Zendesk also announces the Employee Service Suite, an intelligent solution that transforms employee service Zendesk, a pioneer in Agentic AI-powered service, announced at its annual
CIRRO Fulfillment, a leading global e-commerce fulfillment provider, announces its integration with Pipe17, an AI-native Order Operations platform. This partnership enhances automation, real-time inventory management, and
Qualtrics supports open-source agent protocols to extend the impact of Experience Agents Qualtrics, the leader and creator of the experience management category, and LangChain, a
New evaluation tools set strategic benchmarks to optimize AI agent deployment for maximum business impact Integration with new NVIDIA Llama Nemotron models with advanced reasoning
Former 2U Chief Revenue Officer Receives Backing from Ardent Venture Partners to Develop Go-To-Market Technology Using AI Agents After a year in stealth, e:cue officially launches
The biggest challenge in B2B selling is reaching accounts that are in a high potential buying cycle. These accounts are often identified by custom buying
Jivox, the leader in generative commerce marketing, announced the general availability of an agentic creative compliance tool that uses advanced AI automation to reduce delays
net2phone AI Agent manages sales, support, and administrative tasks across website, phone, and chat for enhanced customer experiences net2phone, a leading provider of intelligent communications-as-a-service for
AI is reshaping industries, with digital advertising at the forefront. TNL Mediagene’s subsidiary, Ad2iction, will launch its ad-tech brand Ad2 in March 2025, introducing Ad2 AI
New marketplace democratizes enterprise-grade AI tools through affordable subscription model, giving small businesses unlimited access to curated AI agents Enso launched the industry’s first AI
Gleen AI, a pioneer in AI-driven customer experience solutions, is proud to announce its rebranding to Alhena AI. This transformation reflects the company’s evolution from
AI agents will provide productive conclusions as a member of the team Fujitsu announced the global launch of its Fujitsu Kozuchi AI Agent, an AI
Companies will co-innovate to define the future of enterprise software with Salesforce Agentforce and NVIDIA AI Enterprise platform Salesforce and NVIDIA announced a strategic collaboration to
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