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Always-on AI teammate delivers real-time guidance and insights for revenue teams Mindtickle, the leading AI-powered revenue enablement platform, announced new AI innovations designed to help sales teams sell smarter, coach more effectively, and drive measurable revenue impact. With AI capabilities designed…
AI creates estimated $860 billion opportunity in customer experience; market leaders prioritize improving customer experience and could extend their lead with AI Industries expected to see the biggest gains are business and professional services, consumer retail, and retail banking A…
Leading companies including Ford, USAA, Stripe, Atlassian and more share at X4 how they are driving value with Qualtrics AI capabilities in XM for Employee Experience prepare businesses for the agentic future Thousands of companies are using new capabilities in…
Welcome to today’s Marketing Tech Insights roundup! In this edition, we’ll look at important updates, helpful articles, and tools to boost your marketing strategies. We’ll cover the latest trends and news in marketing technology, including AI in marketing, customer experience, marketing clouds,…
Qualtrics, a leader in experience management, has introduced Experience Agents highly specialized AI agents that autonomously deliver exceptional customer and employee experiences at scale across every channel and interaction. Unlike transactional AI agents that promise efficiency, Experience Agents are designed…
Powerful Multi-Agent System Enables Shoppable Sponsorships in Live & On-Demand Programming, Making Broadcaster Audiences More Accessible to Advertisers Shopsense AI, the leader in AI-powered second-screen shopping, unveiled its Multi-Agent System an industry-first Agentic AI system that automates content monetization at…
At Adobe Summit the flagship digital experience conference Adobe unveiled its strategy and product offerings for agentic AI. Innovating on the world’s most widely adopted marketing and customer experience platform, Adobe Experience Platform (AEP), Adobe has built-in agentic functionality that makes…
At Adobe Summit the flagship digital experience conference Adobe unveiled a suite of product innovations that drive Customer Experience Orchestration (CXO) in the era of Artificial Intelligence (AI). CXO is the evolution of Customer Experience Management, fulfilling the promise of…
At Adobe Summit the flagship digital experience conference Adobe announced new Adobe Experience Cloud offerings for businesses to deliver customer experiences that are differentiated and highly personalized across every touchpoint. Providing a seamless, unified customer experience is key to driving…
At Adobe Summit the flagship digital experience conference Adobe announced new capabilities across Adobe Firefly Services and Firefly Custom Models, enabling businesses to meet the skyrocketing demand for personalized content across channels such as social media, e-commerce and mobile. Firefly Services a…
At Adobe Summit the flagship digital experience conference Adobe announced the private preview of Adobe Marketing Agent, as well as continued agentic innovation within Microsoft 365 Copilot with Adobe Express Agent. This builds on a collaboration between Adobe and Microsoft…
Conversica’s AI & Customer Experience Market Report Reveals Buyers Prefer AI Agents Over Humans in Early Buying Stages for Faster, More Personalized Engagement Conversica, Inc., the leading provider of Conversational AI agent solutions for enterprise revenue teams, announced the findings of…
Zoom Communications, Inc. unveiled agentic AI Companion capabilities, new Zoom AI Companion skills, and AI updates across its platform, including Zoom Meetings, Zoom Team Chat, Zoom Docs, Zoom Phone, Zoom Whiteboard, Zoom Contact Center, industry solutions, and more. “AI Companion…
transcosmos hereby announces that the company has developed “trans-AI Answer,” a solution that AI agents automatically respond to customer inquiries on social media and via e-mails based on a knowledge base held by businesses. With this solution, AI analyzes customer inquiries,…
Leveraging breakthroughs in generative AI, visionary enterprises like Microsoft, ASICS, Marks & Spencer, Johnson Controls and more are partnering with Typeface to achieve personalized storytelling at scale Typeface announced the launch of a new Marketing AI Platform to reimagine the…
Large Language Model (LLMs) Agents Instantly Deliver Contextually Intelligent Ads into AI Search Results and Digital Media Content ProRata Ads Featured on Gist.ai, Company’s New Consumer AI Search Engine ProRata.ai unveiled ProRata Ads, a new advertising platform that reimagines digital…
ServiceNow’s agentic AI and automation strengths plus Moveworks’ front‑end AI assistant and enterprise search technology to accelerate enterprise AI adoption and innovation Together with Moveworks, ServiceNow will drive use of its agentic AI platform across key growth areas including CRM…
Brand Engagement Network Inc, a global provider of conversational AI agents, has expanded its reseller partnership with Vybroo, a leader in AI-driven voice technology and division of Teleradionetworks S.A. de C.V. and Grupo Vibra Medios, a prominent radio broadcasting network…
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