As enterprises look to modernize customer experience operations with greater automation and intelligence, conversational AI is becoming a central pillar of CX transformation. In that
AudioCodes, a leading vendor of advanced communications software, products and AI-powered solutions for the digital workplace and customer experience, announced that its Voca Conversational Interaction
The company is evolving towards a SaaS business model that provides companies with advanced technological tools that optimize customer experience (CX) and employee experience (EX),
Atento Luxco 1, one of the largest global providers of customer relationship management and business process outsourcing services (CRM/BTO) and industry leader in Latin America,
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