Thoma Bravo, a leading software investment firm, announced that it has entered into a definitive agreement to purchase Verint Systems, Inc. in an all-cash transaction
More than 70 new WEM features for Calabrio ONE suite being introduced in six-month period Calabrio, the workforce performance company, announced powerful AI enhancements to
More than 70 new WEM features for Calabrio ONE suite being introduced in six-month period Calabrio, the workforce performance company, announced powerful AI enhancements to
The 2025 State of the Contact Center report shows that balancing efficiency and empathy remains a challenge in the fast-changing customer experience space, with contact
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