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Weekly Roundup

Tag: Cloud Contact Center

UJET, 67 Percent of Retailers Haven’t Digitized Customer Service for Mobile Phone Era

June 27, 2025

New research shows retailers are failing to meet customer expectations for mobile features, putting revenue and loyalty at risk as demand grows UJET, a leading

Alvaria and UJET partner to offer a secure cloud contact center with advanced outbound capabilities powered by Alvaria’s platform.

Alvaria and UJET Partner for Secure Cloud Contact Center With Advanced Dialing

February 4, 2025

Alvaria, a global leader in enterprise-scale customer experience (CX) solutions, announced a strategic partnership with UJET, Inc., a leading provider of AI-powered cloud contact center

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Tag: Cloud Contact Center

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