Categories

Account Based Marketing
Adtech
Advertising
Advocacy, Loyalty & Referrals
Affiliate Marketing & Management
Analytics
Artificial Intelligence
Audience Data & Data Enhancement
Audience/Marketing Data & Data Enhancement
B2B Commerce
B2B Tech
Brand Management
Business/Customer Intelligence & Data Science
Business/Customer Intelligence & Sales
Channel, Partner & Local Marketing
Chatbots
Cloud/Data Integration
CMS & Web Experience Management
Connected TV
Content Advertising
content marketing
Conversational AI
CRM
Customer Data Platform
Customer Engagement
Customer Experience
Customer Experience, Service & Success
Customer Feedback Management
Customer Sentiment
Daily Roundup
Data management platforms
Data Visualization
Demand Generation
Digital Marketing
Ecommerce
Education
Email Marketing
Events, Meetings & Webinars
Featured
Global news
Guest Articles
Influencer Marketing
Insights
Interactive Content
interview
Market Intelligence
Marketing
Marketing Automation
Marketing Clouds
Marketing Data & Enhancement
Marketing Technology
Martech Intent
Martech News
Mobile Advertising
Mobile Apps
Mobile Marketing
Native and Programmatic Advertising
Optimization, Personalization & Testing
Performance Marketing
PR
Privacy & Regulations
Retail, Proximity & IoT Marketing
Sales & Marketing
Sales Automation, Enablement & Intelligence
Search & Social Advertising
Social Media Marketing
Technology
Uncategorized
Video Marketing
Voice Search Optimization
webinar
Weekly Roundup

Tag: Contact Center Technology

Five9 Unveils AI-Driven Fusion for ServiceNow To Unify Customer Service Workflows

September 17, 2025

Five9, a leader in cloud-based contact center technology, has rolled out Five9 Fusion for ServiceNow a turnkey integration that leverages real-time artificial intelligence and unified

Glia’s survey reveals contact center challenges in banking, insurance, and more. See how their AI-ready platform stands out.

Glia Survey Finds 69 Percent of Leaders Are Dissatisfied With Contact Center Technology

January 29, 2025

Company Launches “Glia Difference” Initiative to Spotlight Solutions Purpose-Built for High-Trust Customer Interactions in the AI Era Glia, the leader in customer interaction technology for high-trust

Categories

Tag: Contact Center Technology

Five9 Unveils AI-Driven Fusion for ServiceNow To Unify Customer Service Workflows

Glia Survey Finds 69 Percent of Leaders Are Dissatisfied With Contact Center Technology

Share With

Recent Posts

Martech Weekly Roundup: Trends and Innovations Roundup | 24-Dec-2025

Apple Expands App Store Search Ads With New Placements Starting 2026

Thrad Launches $500K Fund to Power AI Monetisation via Ads

The Best Martech Trends Marketers Should Carry Into 2026

Google Maps Expands Demand Gen With Location-Targeted Ads

Quick Links

Insights

Get in touch

Follow Us

Our Other Brands

Menu