Perfect Corp. to showcase the innovations democratizing AI tech for brands of all sizes and powering the personalized shopping experiences modern consumers demand. Perfect Corp.,
As enterprises place greater emphasis on turning customer feedback into real business action, Voice of Customer Analytics is becoming a core pillar of modern CX
Base Module offers clients a user-friendly experience to efficiently manage and streamline high-volume event programs RainFocus™, provider of the next-generation event marketing platform, announced its
As brands face growing pressure to deliver highly personalized experiences without adding operational complexity, Blueshift has introduced a new approach to automation with the launch
The growing demand for unified, AI driven customer engagement has pushed global brands to strengthen their digital capabilities, and Sprinklr’s newest partnership move reflects that
CXP turns every customer interaction into governed, intelligent action by unifying interactions, systems, and data across voice and digital channels. ASAPP, the leading provider of
NiCE’s multi-lingual Gen AI-powered omni-channel capabilities along with customer journey orchestration make it a suitable option for multiple verticals in the region NiCE announced that
NiCE has appointed Arun Chandra as its new Chief Operating Officer, a move that signals the company’s intent to strengthen and scale its global operations
Thanks, the customer focused native advertising network designed to make audiences reconnect with digital advertising, has entered a new partnership with Oztix, Australia’s largest independent
Omnisend and Triple Whale have introduced a new partnership designed to give ecommerce brands a clearer and more connected understanding of their marketing performance. The
Amperity, the leading AI-powered Customer Data Cloud for consumer brands, has announced two new industry-specific offerings Amperity for Hotels and Amperity for Airlines. These solutions
Amplitude, Inc., a leading name in digital analytics, has unveiled AI Feedback, a breakthrough customer feedback engine that uses a proprietary large language model (LLM)
Quiq, a leader in enterprise-grade agentic AI for customer experience innovation, has introduced its latest advancement in quality management — the Conversation Analyst. This intelligent
Flywheel Digital is expanding the way brands evaluate the strength of their customer relationships on Amazon with the launch of its new Return on Consumer
Partnerize has officially introduced VantagePoint at PI LIVE London, positioning it as the first verifiable and independent attribution solution designed for the rapidly growing machine-mediated
Auxia, the first Agentic Customer Journey Orchestration Platform, announced a major leap forward in its marketing platform: a complete redesign transforming it into an AI-native
Airship, the mobile-first customer experience platform, has announced support for Rich Communication Services (RCS), adding a sophisticated, secure, and interactive messaging pipeline to its platform.
A significant chasm has opened up between the perception of customer experience within corporate boardrooms and the reality lived by consumers, according to a new
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