Series A led by Creandum, with Elaia and Speedinvest, will accelerate the product development of GetVocal’s AI customer experience platform GetVocal, Europe’s leading provider of
Integrow Inc., a global provider of unified ERP and CRM solutions, which officially launched its platform at Dreamforce 2025 (DF 2025) announced the opening of
NetCarrier, a communications provider with more than 25 years of experience, has officially launched ConnectSmart, a next-generation voice automation solution designed to revolutionize how businesses
Gorgias’ AI Agent can now instantly resolve WISMO (“Where Is My Order?”) and WISMR (“Where Is My Return?”) inquiries by accessing real-time AfterShip tracking and
Next Level Performance announces the launch of its cutting-edge Global Rewards Marketplace, a transformative eCommerce platform that delivers global employee, partner, and customer rewards through
UgenticAI, an AI holding company, has closed $4 million in funding to expand its growing portfolio of agentic AI companies, businesses that use AI to
Study uncovers consumers perception of AI and their attitudes toward AI-powered brand interactions on social media and customer care platforms Emplifi, a leading customer engagement
Babeltext, an Australian-born AI-powered multilingual messaging platform, has officially launched its seamless integration with Shopify, enabling merchants in Australia, the US, and the UK to
Partnership Brings Top Online Beauty Products Retailer to $8 Billion Australia Beauty and Cosmetics Market Globavend Holdings Limited, an emerging e-commerce logistics provider, has announced
Latest round of funding propels Decagon past unicorn status just one year after coming out of stealth Decagon, the leader in conversational AI agents for
Crawlbase introduces a newly redesigned website, spotlighting its robust web scraping API and scalable data extraction solutions. Crawlbase, a global provider of data crawling solutions,
Organizations using Salesforce can enable their support teams to develop critical communication skills with Skillsoft CAISY™ Skillsoft, the platform that empowers organizations and learners to
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[24]7.ai, a global CX leader, has partnered with Patelco, a leading California credit union, to revolutionize digital banking experiences with the deployment of its next-generation Video Chat
Over the past several years, Humanetics has accelerated its growth by expanding both its product portfolio and its global presence. Building on this momentum, the
Sprinklr, the unified customer experience management (Unified-CXM) platform for modern enterprises, announced an expanded partnership with Aramex, a global leader in logistics and transportation. Aramex
Global tech company powers new digital fan experiences for America’s Formula 1 team Global cloud communications platform Infobip has signed a multi-year partnership with the MoneyGram Haas
InteLogix, a leader in Customer Experience (CX) and Accounts Receivable Management (ARM), has announced its intent to acquire Athear for Marketing Services Co. (“Athear”), a
Collaboration aims to optimize customer service management and streamline agreement processes globally Cognizant announced an expanded partnership with Docusign, the Intelligent Agreement Management company, to
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