Picture this: you reach out to customer support, and before you type a full sentence, the system remembers your last interaction, understands what you want,
As Thanksgiving approaches, while the turkey roasts and the house fills with conversations, tech leaders are preparing for a different kind of hosting: designing AI-powered
Have you ever gotten an email that started with your name, mentioned your buying history, and presented exactly the item you were looking for? That
Introduction: Ready for the Next Big Thing in CX? Picture yourself walking into your go-to store, and the employees already have your go-tos on
Using agentic AI with a dedicated AI for CX platform or in-house solution cut average resolution costs by more than 20%, Forethought 2025 AI in
Joins 8×8 Technology Partner Ecosystem as the Preferred Partner for Compliance Call Recording Across 8×8’s Contact Center, Unified Communications, CPaaS APIs, and 8×8 for Microsoft
Fuel up with free marketing tech insights
