Zilliant, the leader in pricing lifecycle management, announced it has expanded its leadership team by naming Lauren van Heerden as Senior Vice President of Customer Experience. “Lauren’s substantial experience and passion for building high-performing teams and driving business outcomes will…
Lightspeed Commerce Inc. the one-stop commerce platform empowering merchants to provide the best omnichannel experiences, announced a reorganization to further optimize its operations toward executing on the Company’s focused profitable growth strategy. This initiative is designed to prioritize resources for strategic…
RingCentral, Inc. a global leader in AI-powered trusted business communications for companies of all sizes, announced that it has enhanced its Zendesk integration with the launch of Zendesk Talk Partner Edition for RingEX™. This solution seamlessly embeds RingEX’s world-class voice capabilities…
The International Olympic Committee (IOC), in collaboration with Alibaba.com, has officially launched the first phase of the fourth edition of the Athlete365 Business Accelerator programme, which aims to empower current and former elite athletes to transfer their skills into successful business…
Co-headquartered in Vancouver, Canada, and Chicago, Illinois, SureWerx is an innovative manufacturer with over 15 leading brands offering PPE, safety gear and tool solutions that improve employee wellbeing, working conditions, and productivity. The company has selected Intershop to bolster support for its distributors and…
OnviSource, a leading provider of Intelligent Transformation solutions with innovative AI-driven analytics and automation capabilities, announced its joint venture and strategic partnership with TForge, a premier provider of performance-enhancing technology and conversational AI for contact centers, serving almost 400 clients…
InCampaign Agency, a premier LinkedIn advertising agency, is revolutionizing the way businesses leverage LinkedIn for growth. Founded by a team of former LinkedIn employees, the agency specializes in LinkedIn ads services, LinkedIn campaign manager help, and LinkedIn marketing services, delivering unparalleled…
NextGen Digital Platforms Inc. is pleased to announce the purchase of additional workstations for its online hardware-as-a-service business (“Cloud AI Hosting”), alongside the launch of a new digital marketing campaign for its e-commerce platform, PCSections.com (“PCS”). Marketing Tech Insights: BlckPanda…
BlckPanda Creative, a leading website design and local SEO agency, announces a significant partnership with Quality Collision Group (QCG), managing local search optimization for multiple dozen of QCG’s collision repair locations across the United States. Marketing Tech Insights: GrowMatic Launches…
GrowMatic, a company specialising in crafting personalised SEO (Search Engine Optimisation) strategies that deliver real, quantifiable results, is happy to announce the launch of its new performance-based SEO services. The new service offers businesses an effective approach where agencies earn…
Matthew West, a Technical Writer at Voiso, a leader in AI-driven contact center solutions, shares insights on how modern technical documentation facilitates seamless onboarding, enhances service adoption, improves user experience (UX), and increases usability for contact center solutions. By simplifying…
At AWS re:Invent, Amazon Web Services, Inc. (AWS), an Amazon.com, Inc. company announced new generative AI enhancements for Amazon Connect, AWS’s cloud contact center solution. These new features will further improve customer experiences by enabling more personalized, efficient, and proactive…
Wondershare is excited to unveil Virbo Web 2.0, a comprehensive update introducing personalized avatar creation, advanced video editing tools, and streamlined AI integration to better empower users in spokesperson video creation. As a user-centric video creation platform, Virbo also offers…
BrightEdge, the global leader in AI-driven organic search, content, and digital marketing automation, today announced innovative AI capabilities within its Data Cube X solution. Engineered for the AI search era, the platform is the first and only solution allowing customers to understand…
Lucidworks, a leader in search and AI solutions, announced that the global beauty and wellness company Oriflame has transformed its ecommerce search experience with a robust, AI-powered platform, resulting in a 150% increase in usage of popular search terms since deployment. Marketing…
AiAdvertising, Inc. an industry leader in AI-powered digital advertising solutions, announced the appointment of Douglas Beck, CPA, a seasoned finance and accounting executive, as Chief Financial Officer, replacing John Small as part of a planned transition given the company’s uplisting strategy…
Ironclad, the leading digital contracting platform for modern businesses, announced the hiring of Jasmine Singh as General Counsel. Singh joins the Ironclad team after working as General Counsel and Chief Legal Officer at Binti and previously served as Deputy General Counsel at…
Accenture has invested, through Accenture Ventures, in Cresta, a company that has developed an AI-powered platform designed for contact centers. As part of this investment, Accenture plans to integrate Cresta’s AI software capabilities into Accenture’s AI Refinery a comprehensive platform that helps clients…