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Weekly Roundup

Tag: NiCE CXone Mpower

H&R Block Becomes AI Customer Care Leader With CXone Mpower

H&R Block Transforms Into AI Customer Care Organization With NiCE CXone Mpower

June 17, 2025

H&R Block is now well-positioned to scale rapidly during the annual U.S. tax season surge, empowering thousands of agents to deliver seamless support to millions

State Employees Credit Union Transforms Member Experiences With NiCE CXone Mpower

June 9, 2025

With NiCE’s AI-driven platform, SECU also streamlined operations, enhanced collaboration and achieved breakthrough efficiency NiCE announced that State Employees’ Credit Union (SECU), one of the

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Tag: NiCE CXone Mpower

H&R Block Transforms Into AI Customer Care Organization With NiCE CXone Mpower

State Employees Credit Union Transforms Member Experiences With NiCE CXone Mpower

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Tag: NiCE CXone Mpower

H&R Block Transforms Into AI Customer Care Organization With NiCE CXone Mpower

State Employees Credit Union Transforms Member Experiences With NiCE CXone Mpower

Share With

Recent Posts

AI Twins Are Rewriting the Rules of Creative Testing

MarTech Top Voice Interview with Andrew Thomas, VP Marketing at Acclaro

Reimagining Loyalty as Retail’s Essential Intelligence Layer

SmarterSends Integrates with Attentive for Enterprise SMS

ADvendio Launches AI-Powered Revenue OS for Retail Media

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