
Top 10 Genesys Updates and Features for CX Marketers in 2025
Genesys is continually evolving its platform to empower customer experience (CX) marketers with the tools they need to create personalized, efficient, and impactful customer experiences.

Genesys is continually evolving its platform to empower customer experience (CX) marketers with the tools they need to create personalized, efficient, and impactful customer experiences.

Developed in collaboration with Interbrand and awarded Red Dot Award 2024, the new identity reflects the transformation of Gewiss into a project partner. The multi-year

Genesys, a global cloud leader in AI-Powered Experience Orchestration, released its 2022 Sustainability Report covering the company’s fiscal year 2023 (February 1, 2022–January 31, 2023),
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