Stirista, a leader in data-driven marketing innovation, announced the launch of its Stirista API Marketing Suite—an advanced capability designed to boost access to data solutions
Go Addressable, a non-profit trade organization dedicated to and advancing the growth of addressable TV advertising, released new research findings in conjunction with Advertiser Perceptions that captures
Zendesk 2025 Customer Experience (CX) Trends Report reveals a pivotal shift in customer expectations: consumers demand AI interactions that feel more human, personalized, and engaging than ever before.
Talkdesk, Inc., a global provider of artificial intelligence (AI)-powered customer experience (CX) technology that serves enterprises of all sizes, announced that Talkdesk is simplifying the
What is Human-Centric AI? Zendesk Reveals 2025 CX Trends: AI That Feels Human is the Key to Unlocking Customer Loyalty The 7th annual edition of
Half of enterprises will need to modernize CRM by 2026 to reap benefits of AI, new ISG research predicts New research from leading global technology
Which martech tools for online retail businesses add the most value to the global economy? The global retail industry contributes a massive chunk of revenue
New integrations provide a more comprehensive customer view, creating seamless, AI-powered workflows between GoTo Connect and customer relationship management solutions GoTo, the company making business
Discover how AI and customer experience in manufacturing are transforming the industry by enhancing personalization, streamlining support, and optimizing processes. Explore key insights and real-world
Next generation of Zoom AI Companion to pull in information from across Zoom Workplace, empowering users to get more done Zoom Video Communications, Inc. kicked off
Welcome to today’s Marketing Tech Insights roundup! In this edition, we’ll look at important updates, helpful articles, and tools to boost your marketing strategies. We’ll
Omnichannel AI agents and next generation agent copilot offerings boost human and AI collaboration across workflows, including powerful voice AI Zendesk introduced a series of innovations,
AI-powered customer experience management or CXM has pushed the quest for innovation and excellence to new heights. Customer privacy is now equivalent to CX outcomes,
Impartner’s new innovation harmoniously connects multiple systems, enhancing collaboration for faster go-to-market strategies Impartner, the global leader in partner ecosystem solutions, is proud to announce
NYC-based hub will focus on product research, innovation and development driven by surging demand among US businesses for DeepL’s enterprise-ready AI translation and writing tools
Zayo to integrate RingCentral’s RingEX and RingCX solutions as part of its new Zayo UC+ offering Zayo, a leading communications infrastructure provider, and RingCentral, Inc., a
“MarTech, short for marketing technology, encompasses a range of tools designed to enhance and optimize marketing activities through technological means. When these tools are integrated
Zendesk GPT-4o is here. Generative AI has drastically transformed contact center operations in the last 18 months. Most contact center software vendors now offer GenAI
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