How 5 Group Benefits Leaders Cut Costs and Improve CX with AI-Powered Automation

Day June 27, 2025

Syncfusion Drives AI-Powered Automation in Its Customer Support Platform, BoldDesk

Syncfusion, Inc., the enterprise technology provider of choice, announced significant updates to BoldDesk, its customer service and help desk ticketing platform. This release includes new, AI-driven automation features that shorten response time, reduce manual work, and give developers greater control…

March Networks and IONODES Introduce Integration of Wearable IoT Camera Technology

New mobile surveillance capabilities enhance employee safety and operational flexibility for retailers and financial institutions. March Networks, a global leader in intelligent video surveillance and business intelligence, has announced the integration of its video management platform with IONODES  PERCEPT Body Camera. Unveiled at…

UJET, 67 Percent of Retailers Haven’t Digitized Customer Service for Mobile Phone Era

New research shows retailers are failing to meet customer expectations for mobile features, putting revenue and loyalty at risk as demand grows UJET, a leading provider of AI-powered cloud contact center solutions, released new research that shows mobile-friendly customer experiences (CX)…

databahn Launches GenAI Sales Intelligence Platform to Revolutionize Fortune 500

databahn announced the launch of its next-generation GenAI Sales Intelligence platform, empowering technology sales representatives and account-based marketers to instantly build customized, deep-dive account profiles on Fortune 500 and Global 2000 companies. This breakthrough solution harnesses generative AI to deliver…