Welcome to today’s Marketing Tech Insights roundup! In this edition, we’ll look at important updates, helpful articles, and tools to boost your marketing strategies. We’ll cover the latest trends and news in marketing technology, including AI in marketing, customer experience, marketing clouds, and automation. Whether you’re an experienced professional or new to the field, our insights are here to keep you informed and inspired. Let’s explore the exciting world of marketing technology together!
Here’s a roundup of recent highlights: How Companies Are Transforming Marketing
Salesforce Unveils Agentforce 2dx With Proactive AI Capabilities
Salesforce, the #1 AI CRM, announced Agentforce 2dx, the newest version of Agentforce, its digital labor platform for bringing trusted, autonomous AI agents into the flow of work. In this release, Agentforce is expanding beyond the reactive, user-initiated world of chat interfaces and enabling proactive AI agents to work behind the scenes, without constant human oversight, to unlock new customer and employee workflows of any kind. Organizations can now seamlessly integrate autonomous agents into their existing data systems, business logic, and user interfaces, enabling agents to anticipate business needs and dynamically take action — improving efficiency, agility, and scale.
Cedar and Twilio Partner to Enhance AI-Powered Patient Billing
Twilio, the customer engagement platform that drives real-time, personalized experiences for leading brands, and Cedar, the leading patient financial experience platform for healthcare providers, announced Twilio is powering Cedar’s patient communications across SMS and Voice, including via Twilio’s AI-powered ConversationRelay service, with the goals of improving the patient financial experience, driving operational efficiency and delivering cost reduction.
Veeva CRM Pulse Enhances HCP Segmentation and Targeting
Veeva Systems announced Veeva CRM Pulse, a data subscription that provides quarterly healthcare professional (HCP) access and multichannel engagement metrics for the life sciences industry. With HCP access data as an input for segmentation, targeting, and engagement planning, Pulse provides immediate value for commercial operations and data analytics teams.
Seismic Achieves Record Growth Fueled by Customer Momentum
TransPerfect Unveils Integration for Adobe Journey Optimizer
TransPerfect, the world’s leading provider of language and AI solutions for global business and an Adobe Gold-level technology partner, has announced a new GlobalLink integration for Adobe Journey Optimizer (AJO).
AJO enables customers to orchestrate and deliver personalized marketing campaigns across all channels, including email, web, app, mobile, and in person. GlobalLink is TransPerfect’s suite of AI-powered translation, content management, and automation tools. This is the first integration that brings enterprise translation management technology to the AJO interface.
In conclusion, the MarTech landscape continues to evolve rapidly, with companies embracing innovative technologies to enhance their marketing strategies and deliver exceptional customer experiences. We’ll keep you updated on the latest developments, so you can leverage these insights to drive your own success in this dynamic field. Stay tuned for more exciting news and trends in the world of marketing technology!
For media inquiries, you can write to our MarTech Newsroom at news@intentamplify.com