Acquisition accelerates shift from enterprise messaging to orchestrated, omnichannel customer experiences 8×8, Inc., a leading global business communications platform provider, has acquired Maven Lab, a Singapore-based
ISO/IEC 27018 implementation underscores 8×8’s commitment to responsible data practices and trust in cloud communications Reinforcing its commitment to protecting customer data, 8×8, Inc., a leading
As customer expectations for instant, frictionless support continue to rise, 8×8 has introduced a series of AI powered and omnichannel enhancements designed to help enterprises
As organizations rapidly scale their use of intelligent automation, omnichannel messaging, and AI-powered performance tools, 8×8, Inc., a leading global business communications platform provider, is seeing
8×8, Inc., recognized as a global provider of integrated business communication technologies, has introduced a major update to its contact center suite by including Workforce
Despite the rapid growth of artificial intelligence in customer service, UK consumers continue to overwhelmingly favor speaking with human agents, according to new research from
The partnership streamlines compliance and accelerates global deployments, enabling faster entry into complex regions Providing customers with better access to traditionally difficult-to-serve territories across the
New innovations across the 8×8 Platform for CX help businesses respond in real time, personalize service at scale, and deliver measurable impact – without added
8×8, Inc. has introduced 8×8 Social Connect, a retail‑focused customer experience solution designed to convert social media conversations into direct sales while resolving customer issues
8×8, Inc., a leader in integrated business communications platforms for customer experience, has launched a groundbreaking global brand campaign titled “The Power of You™,” which
Recognition reflects 8×8’s role in the accelerating digital transformation across UK public sector As UK public sector organizations find themselves under increasing pressure to modernize, a new report recognizes 8×8,
8×8 extends Operator Connect coverage to 50 countries 8×8, Inc., the industry’s most integrated Platform provider for CX that combines Contact Center, Unified Communication, and
62% of Brits say companies should be penalized for slow responses British consumers have lost patience with long hold times — and they want companies
Share repurchases reflect disciplined capital allocation and commitment in aligning employee equity compensation with shareholder interests 8×8, Inc., the industry’s most integrated Platform provider for
Now part of the SoldBy8 level of 8×8’s Technology Partner Ecosystem, Creovai brings real‑time agent guidance and conversational intelligence that translate directly into faster agent
The 8×8 Platform for CX drives business success and enhanced experiences by making the most of every customer touchpoint 8×8, Inc., the industry’s most integrated
Fresh Analysis Highlights Integration, AI-Readiness and Security as Shared Public Sector Challenges, with Significant Disparities in Adoption and Readiness Across Verticals The UK public sector
Industry commitment reflects growing demand for integrated communications solutions; 8×8 to share exclusive insights at May conference. 8×8, Inc., the industry’s most integrated Platform for
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