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The 8×8 Platform for CX drives business success and enhanced experiences by making the most of every customer touchpoint 8×8, Inc., the industry’s most integrated Platform for CX provider that combines Contact Center, Unified Communication, and Communications APIs, is accelerating…
Fresh Analysis Highlights Integration, AI-Readiness and Security as Shared Public Sector Challenges, with Significant Disparities in Adoption and Readiness Across Verticals The UK public sector is facing a barrage of demands to increase use of AI, improve remote working options,…
Industry commitment reflects growing demand for integrated communications solutions; 8×8 to share exclusive insights at May conference. 8×8, Inc., the industry’s most integrated Platform for CX provider that combines Contact Center, Unified Communication, and Communication APIs, marks a major milestone…
Latest Enhancements to the 8×8 Platform for CX Empower Organizations to Elevate Customer Experiences, Streamline Operations, and Harness AI to Drive Productivity 8×8, Inc., the industry’s most integrated Platform for CX that combines Contact Center, Unified Communication, and Communication APIs,…
8×8 Enables Organizations to Deliver Rich, Trusted Customer Experiences with support for RCS 8×8, Inc., the industry’s most integrated Platform for CX that combines Contact Center, Unified Communication, and CPaaS APIs, introduced RCS (Rich Communication Services) support for 8×8 Contact Center, enabling…
8×8 Provides Orchestration Across Multiple AI Bots for Ultimate Flexibility to Meet Business Needs and Enable Customer Choice 8×8, Inc., the industry’s most integrated Platform for CX that combines Contact Center, Unified Communication, and CPaaS APIs, announced 8×8 AI Orchestrator which…
Empowers Employees Across the Organization to Engage Customers on Their Preferred Channels and Drive Business Outcomes 8×8, Inc. , the industry’s most integrated Platform for CX that combines Contact Center, Unified Communication, and CPaaS APIs, announced expanded availability for digital…
8×8 JourneyIQ Empowers Businesses to Evaluate and Manage Customer Interactions from Start to Finish and Eliminate Blind Spots Across the Entire Customer Journey 8×8, Inc., the industry’s most integrated Platform for CX that combines Contact Center, Unified Communication, and CPaaS…
Organizations Turn to Personalized Customer Engagement Options, Driving Increased Interactions for 8×8 CPaaS APIs Across Messaging, Voice, and Video Channels 8×8, Inc., the industry’s most integrated Platform for CX that combines Contact Center, Unified Communication, and CPaaS APIs, announced that…
Joins 8×8 Technology Partner Ecosystem as the Preferred Partner for Compliance Call Recording Across 8×8’s Contact Center, Unified Communications, CPaaS APIs, and 8×8 for Microsoft Teams 8×8, Inc., the industry’s most integrated Platform for CX that combines Contact Center, Unified…
8×8, Inc., the industry’s most integrated Platform for CX that combines Contact Center, Unified Communication, and CPaaS APIs, announced several new key management appointments to help accelerate the next phase of the company’s CX transformation. In addition to the executive…
8×8, Inc., the industry’s most integrated Platform for CX that combines Contact Center, Unified Communication, and CPaaS APIs, announced the 8×8 Aftersale Assist solution enabling retailers to reduce returns, improve customer experiences, and drive revenue growth. Combining 8×8 Platform for…
Latest Enhancements to the 8×8 Platform for CX Enable Organizations to Maximize Operational Efficiencies, Mitigate Risk, Modernize Systems to Stay Ahead, and Elevate CX 8×8, Inc., the industry’s most integrated Platform for CX that combines Contact Center, Unified Communication, and…
8×8, Inc. the industry’s most integrated Platform for CX that combines Contact Center, Unified Communication, and CPaaS APIs, announced the appointment of Joel Neeb as Chief Transformation and Business Operations Officer. Reporting directly to CEO Samuel Wilson, Neeb will be responsible…
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