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8×8 Provides Orchestration Across Multiple AI Bots for Ultimate Flexibility to Meet Business Needs and Enable Customer Choice 8×8, Inc., the industry’s most integrated Platform
AI Agents power automation, advanced data extraction to propel the Hyland Content Innovation Cloud platform forward Hyland, the leading provider of unified content, process and application
Unveiled at B2B Summit North America, Forrester’s new research calls on leaders to grasp the full complexity of B2B buying and evolve their growth strategies
Customer AI Agents help marketing teams launch 10X more personalization experiments and auto-optimize to customer outcomes. Blueshift, the leader in AI-powered customer engagement, announced the
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Welcome to today’s Marketing Tech Insights roundup! In this edition, we’ll look at important updates, helpful articles, and tools to boost your marketing strategies. We’ll
Now part of AI Agent Studio, Agentic Workflows Enable Marketers to chain AI agents together to create fully customizable workflows Zeta Global, the AI marketing
Cloud for Good, a four-time Salesforce Partner of the Year primarily focused on the higher education and nonprofit sectors, announced that it has received a
AI Revenue Tech Leader’s AI Prospecting Agent Available for Customers Outreach, the AI Sales Execution Platform built for intelligent revenue workflows, announced Outreach AI Agents.
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Forethought Voice delivers instant phone support with no decision trees, reducing costs and boosting customer satisfaction Forethought, the leader in agentic AI for customer support,
Otter.ai, the leading AI meeting productivity platform, announced it has surpassed $100 million in annual recurring revenue (ARR). Building on this momentum and accelerated growth,
Industry-leading CX solution provides accountability for public sector agencies and more effective, efficient delivery of services Maximus, a leading employer and provider of government services,
All-in-One AI Platform Transforms Product Discovery, Content Creation, and Data Insights While Slashing Ad Dependency Big Sur AI, a pioneer in AI-powered e-commerce solutions, announces
Composable Multi-agent commerce solution, enabled by Gemini for Google Cloud. Kibo Commerce, a market leader in composable commerce solutions, announced the launch of Kibo Agentic
Being the most extensive customer support solution, Zendesk is serving businesses with authentic interactions with human customers. Adopting human-centric AI will surely put immense value
Always-on AI teammate delivers real-time guidance and insights for revenue teams Mindtickle, the leading AI-powered revenue enablement platform, announced new AI innovations designed to help sales
AI creates estimated $860 billion opportunity in customer experience; market leaders prioritize improving customer experience and could extend their lead with AI Industries expected to
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