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First-of-its-kind solution proactively combats digital threats leveraging intelligent automation and expert human oversight Alorica Inc., a global leader in tech-powered customer experiences (CX), announced its next-generation Digital Trust & Safety platform, integrating advanced AI technology with human expertise to deliver…
New offerings aim to modernize healthcare consumer contact centers CloudHesive, an AWS Premier Consulting Partner and Managed Service Provider, and Guidehouse, an AWS Advanced Consulting Partner and advisory, technology, and managed services firm serving the commercial and public sectors, announced…
Welcome to today’s Marketing Tech Insights roundup! In this edition, we’ll look at important updates, helpful articles, and tools to boost your marketing strategies. We’ll cover the latest trends and news in marketing technology, including AI in marketing, customer experience, marketing clouds,…
Continuing adoption of autonomous agents will increase business efficiency and motivate stronger customer service, ISG Provider Lens™ report says AI-driven automation, particularly through Salesforce’s Agentforce, is beginning to change how businesses in the U.K. operate and could have wider societal…
RedTrack’s new multi-agent model eliminates guesswork by automating data analysis, reporting, and insight generation, enabling faster and more accurate decision-making in advertising. RedTrack, an AI-driven automation and analytics platform for e-commerce media buyers, has launched its AI-powered agents to simplify…
CIRRO Fulfillment, a leading global e-commerce fulfillment provider, announces its integration with Pipe17, an AI-native Order Operations platform. This partnership enhances automation, real-time inventory management, and omnichannel support, driving greater efficiency and scalability for e-commerce businesses. Pipe17’s network simplifies the connection…
Blueshift, the leading provider of Customer Engagement Platforms, announced the release of its latest thought leadership survey, From Fragmentation to Focus: Leveraging Cross-Channel Data for Marketing Success in 2025. The study is based on the insights of nearly 300 U.S.…
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