At Adobe Summit the flagship digital experience conference Adobe announced new Adobe Experience Cloud offerings for businesses to deliver customer experiences that are differentiated and
Organizations Turn to Personalized Customer Engagement Options, Driving Increased Interactions for 8×8 CPaaS APIs Across Messaging, Voice, and Video Channels 8×8, Inc., the industry’s most
Blueshift, the leading provider of Customer Engagement Platforms, announced the release of its latest thought leadership survey, From Fragmentation to Focus: Leveraging Cross-Channel Data for
Microsoft Technical Program Manager Erik Lindeman Joins OnTerra Systems As Director of Product Management & Professional Services. OnTerra Systems, a web mapping technologies provider, reseller,
CallMiner Outreach combines industry-leading conversation intelligence with innovative customer feedback capabilities to improve customer satisfaction, loyalty and retention CallMiner, the leading provider of conversation intelligence
The new hybrid CX platform transforms customer engagement, delivering next-level support and personalization for an enhanced customer experience Mitel, a global leader in business communications,
As consumer expectations continue to evolve at an unprecedented pace, Voiso, a global leader in AI-powered contact center solutions, is enabling businesses to modernize their
Expanded AI capabilities in Genesys Cloud empower supervisors with real-time insights, automation and smarter decision-making At Enterprise Connect 2025, Genesys, a global cloud leader in AI-Powered
Welcome to today’s Marketing Tech Insights roundup! In this edition, we’ll look at important updates, helpful articles, and tools to boost your marketing strategies. We’ll
QuestionPro, a global leader in online survey and research services, and MarketCulture, a leading provider of employee and customer engagement tools and analytics, announced a strategic
A dynamic marketing leader, Lamb will spearhead StoneEagle’s growth strategies to enhance brand presence and customer engagement. StoneEagle, a leader in automotive industry solutions, proudly announces
New insights reveal the enduring power of email with global and industry-specific trends in email engagement and performance Acoustic, a global marketing and customer engagement
EngageLab, a world-leading customer engagement platform, specializes in addressing the unique email campaign challenges faced by global top B2B e-commerce platforms. With its cutting-edge email solutions, EngageLab has become
Kenect, a leading provider of software specializing in reputation management and customer engagement for over 10,000 dealerships in North America, announced the acquisition of Auto Labs,
DriveCentric is proud to announce that it has been fully certified as a NextGen CRM partner with BMW North America (BMW NA). This certification solidifies DriveCentric’s position
Welcome to today’s Marketing Tech Insights roundup! In this edition, we’ll look at important updates, helpful articles, and tools to boost your marketing strategies. We’ll
Apply Digital, the digital transformation partner for global brands, has acquired personalization and MarTech agency Ragnarok for an undisclosed sum. The deal enhances Apply Digital’s
Snowflake taps renowned technology go-to-market leader as CRO Chris Degnan announces his retirement Snowflake, the AI Data Cloud company, announced that Mike Gannon is joining
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