Welcome to today’s Marketing Tech Insights roundup! In this edition, we’ll look at important updates, helpful articles, and tools to boost your marketing strategies. We’ll
Medallia, Inc., a global leader in customer and employee experience solutions, has announced an expanded suite of Frontline-Ready AI capabilities as part of its Fall
Customer experience (CX) in a highly competitive business environment like today has changed from being just a good thing to having a major impact on
Most companies still rely on the same old tools to gauge the customer experience of their clients, that is, NPS, CSAT, or a few questions
Glassbox, a leading provider of digital experience analytics for web and mobile applications, has appointed Guy Perry as Chief Executive Officer (CEO). In this role,
Afiniti Inc., a global leader in artificial intelligence and customer experience optimization, has announced a strategic partnership with Five9, the provider of an intelligent cloud
Bloomreach, the personalization-focused platform, and Uniform, the pioneering composable digital experience platform, have announced a joint turnkey AI solution that will be unveiled at the
The Built on Databricks solution brings together Talkdesk’s Customer Experience Automation platform and the Databricks Data Intelligence Platform, creating a unified experience that empowers Talkdesk’s
Synthflow AI, the enterprise voice AI platform, announced the launch of its WhatsApp Business Calls integration. This update enables enterprises to deliver the same speed,
Yelp Inc., the company that connects people with great local businesses, announced its most significant AI update yet as part of its 2025 Fall Product Release.
Eagle Eye, a leading SaaS and AI technology company that delivers loyalty, personalised promotions and omnichannel marketing solutions for retail, travel and hospitality brands, announced
Welcome to today’s Marketing Tech Insights roundup! In this edition, we’ll look at important updates, helpful articles, and tools to boost your marketing strategies. We’ll
Qualified, a leader in agentic marketing, has unveiled Piper for Gong, an integration designed to help joint Qualified and Gong customers accelerate pipeline generation across
Selector, a leading provider of AI-driven network operations, has unveiled a new Channel Partner Program and Partner Portal designed to help organizations expand their go-to-market
Marchex®, a company known for leveraging AI and conversational intelligence to enhance revenue and operational efficiency, has unveiled its latest offering, the Marchex Senior Living
Partnership includes Genesys investment in Scaled Cognition to support large action model innovation for CX workflows that enable a new level of reliability, scalability and performance Genesys®, a global cloud
Treasure Data, a leading Customer Data Platform (CDP) designed for enterprise-scale operations, has announced that it has earned the Amazon Web Services (AWS) Generative AI
Moments Lab, a leader in AI-driven Video Marketing and Customer Experience solutions, announced the appointment of board member Jean-Philippe (JP) Maheu as Chairman of its
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