Larry Robinson to lead U.S. operations and support existing and future customers in the region Luware, a leading provider of customer service solutions built natively on
Blueshift, a pioneer in AI-powered customer engagement solutions, has entered into a strategic collaboration with SBX Cars, a rapidly expanding digital automotive platform established by
GOCare integration with Calix, NISC, and TalkDesk streamlines operations and customer care GOCare, a leading SaaS provider of digital customer experience solutions for broadband service
Welcome to today’s Marketing Tech Insights roundup! In this edition, we’ll look at important updates, helpful articles, and tools to boost your marketing strategies. We’ll
Intermedia Cloud Communications has launched a powerful new addition to its Intelligent Contact Center offering AI Supervisor Assist, an agentic AI tool designed to empower
ActiveCampaign, a leading autonomous marketing platform, has announced the launch of ActiveCampaign WhatsApp Messaging, a new solution designed to bring deeper automation, personalization, and scalability
JourneyTrack, a pioneering SaaS platform for customer journey management, has formed a strategic alliance with McorpCX, a world-renowned customer experience (CX) consulting firm. The alliance
Company’s CPQ solution achieved among highest ratings across both Product and Customer Experience PROS Holdings, Inc., a leading provider of AI-powered SaaS pricing and selling
Percepta, a customer experience (CX) leader purpose-built for the automotive industry, is celebrating 25 years of transforming customer engagement for premiere car brands across the
Welcome to today’s Marketing Tech Insights roundup! In this edition, we’ll look at important updates, helpful articles, and tools to boost your marketing strategies. We’ll
Unite Digital automates HR and payroll processes and streamlines operations with UKG, freeing up HR staff to focus on employee recruitment and engagement UKG, a
ContentWise, the AI-powered customer experience company, announced the integration of advanced AI agents and agentic capabilities into its flagship UX Engine platform, introducing the ContentWise
EasySend, the Digital Experience Platform designed to bridge the gap between your customers and your business, unveiled its newly redesigned website and expanded, AI-enabled platform
Harvard Business Review Analytic Services study in association with Infobip reveals the AI gap undermining customer experience Global cloud communications platform Infobip has released findings from
Launch Is First in a Planned Series of RADAR+ Features that Use AI to Unlock Real-Time Intelligence RADAR, the technology platform that leverages RFID sensor
Welcome to today’s Marketing Tech Insights roundup! In this edition, we’ll look at important updates, helpful articles, and tools to boost your marketing strategies. We’ll
Modular, autonomous, codeless and fully GDPR compliant, the next-generation AI suite helps retailers boost efficiency, safety and customer experience x-hoppers, the smart, AI-powered retail communications
New capabilities give enterprises a clear, quantifiable way to measure and monitor the trustworthiness of their data for AI workloads Qlik, a global leader in
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