
Fathom Integrates REACH Framework to Drive CS Expansion via AI
New AI-powered summaries uncover growth signals from customer conversations to help teams focus on the right accounts and drive predictable growth Fathom, the AI-powered meeting

New AI-powered summaries uncover growth signals from customer conversations to help teams focus on the right accounts and drive predictable growth Fathom, the AI-powered meeting

EngageLab Taking Marketing Automation to the Next Level EngageLab, already a leader in customer engagement, has upgraded its Marketing Automation (MA) functions with AI-powered capabilities, further empowering

Strategic Executive Appointments Position Impartner to Lead Industry Innovation, and Deliver Superior Client Experience Impartner, the global leader in partner ecosystem solutions, announced key organizational

Kaloustian brings more than 25 years of proven enterprise growth to Hyland, where he’ll lead the company focus on driving customer success, services, support and renewals

Appointments Advance Dialpad’s Leadership in Ai-Enhanced Customer Communications Dialpad, the leading Ai-powered communications intelligence platform, announced the appointment of David Sudbey, a 20-year Genesys veteran,

RingCentral, Inc., a global leader in AI-powered trusted business communications, announced that it has appointed Kira Makagon, current Chief Innovation Officer and CMO, as President

ChurnZero partners with leading SaaS brands to launch fifth annual report, based on detailed research with more than 1,000 CS leaders, at NYC Customer Success

Using generative AI, UpdateAI is revolutionizing customer success management by reimagining post-sales workflows and increasing productivity. A $2.3 million investment round lead by IdealabX was

Vibhor Kapoor has been promoted to President of AdRoll, effective immediately, according to an announcement from AdRoll, the leading marketing and advertising platform for businesses
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