Broadvoice’s CCaaS Platform, GoContact, Rates 50% Higher than SaaS Average Broadvoice, a leading global customer experience technology provider, announced that its CCaaS solutions, which includes the GoContact platform, received a Net Promoter Score (NPS) of 60 from its customers. NPS…
Airship Journeys AI incorporates Google Cloud’s Vertex AI platform to accelerate marketers’ time-to-value, auto-generating journeys, cross-channel messages and no-code web and app experiences Mobile-first customer experience company Airship revealed an expansion of its long-standing collaboration with Google Cloud, including the integration of…
Everspring enterprise-grade capabilities, powered by AWS, deliver clear ROI tracking, actionable insights, and enrollment predictions to higher education Everspring, a leading provider of education technology and services, announced its acceptance into the Amazon Web Services (AWS) Partner Network (APN). The…
Advanced Analytics Harnesses the Power of Data to Improve Customer Experiences and Drive Revenue Growth Harnessing Data to Enhance Customer Experiences and Drive Revenue Growth Broadvoice, a leading global customer experience (CX) technology provider, announced the availability of enhanced reporting…
The Content Innovation Cloud enables organizations to unlock the full value of their content, processes and applications by harnessing the power of AI Hyland, the leading global provider of intelligent content solutions, announced at its annual CommunityLIVE user event a bold…
