Salesforce pledges to invest in Agentforce, customer success, and workforce development Salesforce launches more services on Hyperforce, allowing customers to securely deploy a deeply unified platform with Agentforce, Data Cloud and Customer 360 Applications, adhering to local data residency Singapore…
Customers can now reduce “where is my order?” (WISMO) calls and increase operational efficiency with Zenkraft’s extension for Agentforce Zenkraft, announced its extension for Agentforce. Retailers, manufacturers, and healthcare companies can now handle WISMO inquiries without human intervention and focus…
AgentExchange empowers partners, developers, and the Agentblazer community to build and monetize agentic AI components, fueling the next generation of businesses in the $6 trillion digital labor market AgentExchange includes more than 200 partners, including Google Cloud, Docusign, and Box,…
Salesforce and Google announced a major expansion of their strategic partnership, delivering choice in the models and capabilities businesses use to build and deploy AI-powered agents. In constantly evolving AI landscape, innovations like autonomous agents are emerging so quickly that businesses…
Brian Millham, President and COO, to Retire After 25 Years at Salesforce Salesforce, the world’s #1 AI CRM, announced that Robin Washington will become President and Chief Operating and Financial Officer (COFO), effective March 21, 2025. In this newly created…
Salesforce, the world’s #1 AI CRM, has signed a definitive agreement to acquire Zoomin, a leading data management provider for unstructured data. Salesforce Data Cloud, with Zoomin’s capabilities, will accelerate the unlocking of unstructured data to power AI agents, making them more…
Companies will co-innovate to define the future of enterprise software with Salesforce Agentforce and NVIDIA AI Enterprise platform Salesforce and NVIDIA announced a strategic collaboration to develop advanced AI capabilities for the enterprise with autonomous agent and interactive avatar experiences. The companies…
Salesforce and IBM plan to deliver advanced agents to support sales and services process that customers, including those in highly regulated industries, can deploy 24/7 to get work done Salesforce and IBM are taking their longstanding partnership to the next level by…
Data Cloud can now surface insights from unstructured audio and video content to Agentforce, making them more contextually aware, knowledgeable, and adaptable to customer needs Salesforce, the #1 AI CRM, continues to build momentum with Data Cloud, the heartbeat of…
Agentforce is how humans with AI drive customer success together, equips organizations with autonomous agents that boost scale, efficiency, and satisfaction across service, sales, marketing, commerce, and more Salesforce, the world’s #1 AI CRM, unveiled Agentforce, a groundbreaking suite of…
