AI creates estimated $860 billion opportunity in customer experience; market leaders prioritize improving customer experience and could extend their lead with AI Industries expected to see the biggest gains are business and professional services, consumer retail, and retail banking A…
The hype around AI can be unrelenting, but retailers can’t afford to tune out. Southeast Asia is a hot market for AI adoption. With competition among major players heating up and technology providers increasingly integrating AI into their offerings, AI…
ZenBusiness, the all-in-one platform providing trusted guidance for small business owners, released new research highlighting the growing role of artificial intelligence (AI) in entrepreneurship. The findings reveal that over 90% of small business owners expect AI to be unavoidable or…
AI adoption in Marketing and Sales tripled, from 20% in 2023 to 62% in 2024, with AI usage in Operations, HR, Purchasing, and Procurement doubling A new study by AI at Wharton, a research center at the Wharton School of the…
New Accenture NVIDIA Business Group launched with 30,000 professionals receiving training globally to help clients reinvent processes and scale enterprise AI adoption with AI agents Accenture and NVIDIA announced an expanded partnership, including Accenture’s formation of a new NVIDIA Business…
On a global basis, 10% of adults would rather sit in traffic than deal with insurance enrollment, but 37% are open to AI-powered advice in the future UserTesting, a SaaS leader in experience research and insights, released findings from a global…
