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Tag AI capabilities

Genesys Launches AI for Supervisors to Enhance Efficiency and Customer Experiences

Genesys Unveils AI for Supervisors to Enhance Efficiency and CX

Expanded AI capabilities in Genesys Cloud empower supervisors with real-time insights, automation and smarter decision-making At Enterprise Connect 2025, Genesys, a global cloud leader in AI-Powered Experience Orchestration, announced a suite of Genesys Cloud™ AI capabilities designed to empower supervisors. These…

Sitecore Achieves 100 Percent Growth in AI-Driven, Cloud CMS by End of 2024

Globally XM Cloud revenue grew 100% in 2024, with 130% growth in the US, highlighting marketers' adoption of sitecore's advanced cms platform.

XM Cloud empowers marketers to meet customer and business demands with digital experiences that grow traffic, boost engagement, and drive conversions Sitecore, a global leader in digital experience software, closed 2024 with accelerating market momentum. XM Cloud, Sitecore’s AI-enabled content management…