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With NiCE’s AI-driven platform, SECU also streamlined operations, enhanced collaboration and achieved breakthrough efficiency NiCE announced that State Employees’ Credit Union (SECU), one of the
First-of-its-kind solution proactively combats digital threats leveraging intelligent automation and expert human oversight Alorica Inc., a global leader in tech-powered customer experiences (CX), announced its
New offerings aim to modernize healthcare consumer contact centers CloudHesive, an AWS Premier Consulting Partner and Managed Service Provider, and Guidehouse, an AWS Advanced Consulting
Welcome to today’s Marketing Tech Insights roundup! In this edition, we’ll look at important updates, helpful articles, and tools to boost your marketing strategies. We’ll
Continuing adoption of autonomous agents will increase business efficiency and motivate stronger customer service, ISG Provider Lens™ report says AI-driven automation, particularly through Salesforce’s Agentforce,
RedTrack’s new multi-agent model eliminates guesswork by automating data analysis, reporting, and insight generation, enabling faster and more accurate decision-making in advertising. RedTrack, an AI-driven
CIRRO Fulfillment, a leading global e-commerce fulfillment provider, announces its integration with Pipe17, an AI-native Order Operations platform. This partnership enhances automation, real-time inventory management, and
Blueshift, the leading provider of Customer Engagement Platforms, announced the release of its latest thought leadership survey, From Fragmentation to Focus: Leveraging Cross-Channel Data for
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