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New go-to-market relationship to help organizations realize enhanced business value through advanced AI capabilities, seamless adoption and continuous optimization Genesys, a global cloud leader in AI-Powered Experience Orchestration, and TeKnowledge, a global company providing expert technology services for AI, Customer…
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AdCellerant makes quality digital marketing accessible to every business. As AdCellerant continues to redefine digital advertising solutions for media partners and agencies, the company welcomes industry veteran Adam Burnham as its first Chief Growth Officer—a strategic move to accelerate expansion and innovation in…
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Broadvoice, an award-winning global customer experience (CX) technology provider, has partnered with TPG Inc., a leading provider of CX analysis services and solutions. Together, they will bring Anna®, TPG’s AI-powered post-call and chat quality assurance tool, to the Broadvoice GoContact platform…
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TTEC Holdings, Inc., a leading global CX (customer experience) technology and services innovator for AI-enabled CX, has once again been recognized as a Great Place to Work® across its global operations. This year, TTEC earned certification in 15 countries, adding Egypt to the…
Agentforce 2dx enables Agentforce to engage proactively, be triggered on changes in data, operate autonomously in the background of any business process, and interact with users across any user interface with rich content and media New low-code and pro-code tools…
Twilio enables Cedar to streamline communications, elevating patient service and reducing provider costs with AI-driven automation and empathetic support Twilio, the customer engagement platform that drives real-time, personalized experiences for leading brands, and Cedar, the leading patient financial experience platform…
Vonage, a global leader in cloud communications helping businesses accelerate their digital transformation and a part of Ericsson, announced an expanded collaboration with SAP to help bring agentic AI-driven experiences to enterprises worldwide. By combining Vonage’s cutting-edge communications and network…
StrataVision, a leader in AI-powered computer vision, helps businesses harness accurate video analytics to improve security, optimize operations, and enhance customer experiences. the company announced the launch of its new Channel Partner Program, designed to empower resellers, system integrators, and…
Accenture announced that Accenture Ventures has invested in Aaru, creators of the leading AI-powered prediction engine that simulates consumer behavior and preferences, driving stronger customer experiences, new growth opportunities and speed-to-market. As part of this collaboration, Accenture Song intends to integrate Lumen—Aaru’s…
Canva’s 2025 “The State of Marketing & AI Report” uncovers transformative insights from 2,400 marketing and creative leaders worldwide Canva, the world’s only all-in-one visual communication platform, released “The State of Marketing & AI Report” uncovering transformative trends in AI adoption,…
Sojern, the leading marketing platform built for hospitality, is excited to announce the addition of a fully managed email marketing service as part of its multichannel Commission offering. This industry-first solution streamlines marketing, making it easier to drive direct bookings, build guest…
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