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TikTok Mentions API unlocks powerful insights and smarter brand management on one of the world’s most influential entertainment platforms. Brandwatch, the leading social media management and consumer intelligence suite, is excited to announce the integration of Brandwatch Consumer Intelligence with…
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Tech Veteran Brings Decades of Experience Leading Global Customer Success Organizations 6sense, the leading platform revolutionizing B2B revenue generation, announced that Jeff Romano has been appointed Chief Customer Officer. Reporting to Latané Conant, Chief Revenue Officer of 6sense, Romano will…
Alation Inc., the data intelligence company, introduced Alation Data Quality (DQ), an AI-native solution that restores trust in data by identifying and proactively monitoring critical data assets, and automatically applying relevant quality rules. Organizations struggle with unreliable data, leading to…
Record breaking year for NICE’s CX automation and augmentation: 6 billion AI-augmented interactions and 2 trillion AI-analyzed words per month in 2024 NICE revealed a surge in the number of customer service interactions leveraging AI and automation. In 2024 alone,…
Base.ai, the AI-powered customer-led growth (CLG) platform, announced its acquisition of Laudable, an AI solution that transforms customer conversations from call recording into customer insights, provides bot-based customer data search, and generates authentic social proof from customer conversations. This acquisition…
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Super Hi-Fi, the leader in high-margin radio, unveiled the first major evolution of its Rosetta platform with the launches of Rosetta Sync and Rosetta Content. Together, these represent the first major product enhancements of Rosetta Traffic, announced only this past…
BoostUp, the leader in Value-Based Revenue Forecasting, announced the launch of Conversation Intelligence (CI), which will now be a native component of BoostUp’s Revenue Command Center. This move furthers BoostUp’s vision of unifying all customer interaction data to power more…
Tealium, the leading intelligent real-time data streaming platform, announced new product innovations, including AIStream™ and Consent 2.0, to allow global enterprises to accelerate AI outcomes and better adapt to changing data privacy requirements. Marketing Technology Insights: Tiger Pistol Reports Show…
AI-powered CRM automation for Buy Here Pay Here dealers accelerates sales, enhances efficiency, and reduces costs. Advanced Business Computers of America (ABCoA), the leading provider of dealership management software (DMS) and customer relationship management (CRM) solutions for the Buy Here Pay Here (BHPH) and…
Now, Microsoft Teams users leveraging Intermedia Unite® and Intermedia Contact Center – and soon, M365 Email – can easily and securely archive all communications from these applications in one place, simplifying compliance, enhancing security, and unlocking AI-driven insights. Intermedia Cloud Communications,…
Arlo Technologies, Inc., a leader in smart home security, has partnered with RapidSOS, the AI-powered intelligent safety platform trusted by over 21,000 911 and first responder agencies, to transform emergency response. This partnership ensures RapidSOS Safety Agents receive critical details from…
Independent Analyst Report Cites 6sense Among the Most Innovative B2B Intent Providers in the Market 6sense, the leading platform revolutionizing B2B revenue generation, announced that independent analyst research firm, Forrester, has named 6sense a Leader in The Forrester Wave™: Intent…
Flosum continues to lead the way in Salesforce DevOps with the integration of a fully native, secure, and extensible AI platform powered by Salesforce’s Agentforce. DevOps has long driven modern software delivery, leaving manual, error-prone processes behind. From the start,…
Jeen AI Bolsters AdOmni’s Self-Serve Ads Platform, Making it Intuitive to Buy Video Everywhere – Across CTV, Online Video, YouTube, and Out-of-Home AdOmni, an AI-powered programmatic video everywhere advertising platform, introduced Jeen AI, an advanced AI Agent designed to revolutionize…
LinkAI delivers leading accuracy, insights, and speed to customers across every stage of the contracting process LinkSquares, the leader in AI-powered contract lifecycle management (CLM) technology, announced a renewed focus on innovation with its AI engine, LinkAI, to enhance every stage…
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