New features showcase how AI can transform CX by accelerating the speed to insights and action on unstructured data like digital behavior and conversational intelligence
Syndigo, a global leader in end-to-end Product Experience Management (PXM) solutions, announced the launch of its Product Experience Cloud for Brands at Shoptalk 2025, the
The latest update to the leading multi-cloud DBaaS empowers organizations to modernize their data infrastructure Tessell, the leading next-generation multi-cloud database-as-a-service (DBaaS) that enables enterprises
Komprise Elastic Data Migration enhances automation and reporting to lower costs and align IT and the business on unstructured data management goals Komprise, the leader
Pegasystems Inc., The Enterprise Transformation CompanyTM, announced Forrester Research has named Pega a Leader in The Forrester WaveTM: Customer Relationship Management (CRM) Software, Q1 2025 (1).
NextGen Coding Company proudly announces its official launch as a cutting-edge software and website development firm, delivering secure and scalable digital solutions from a 100%
NICE announced that it was named the Overall Best of Enterprise Connect and recognized for Best Innovation in Customer Experience at Enterprise Connect 2025, a
Wix Functions empowers users to create customized business flows, automate pricing and checkout rules, and tailor app behavior Wix.com Ltd., the leading SaaS website builder platform
Partnership offers SquareWork’s clients access to DATABASICS’ time tracking, expense reporting, spend management, and PTO-Leave solutions. DATABASICS, a leading provider of expense reporting, spend management,
Box, Inc., the leading Intelligent Content Management (ICM) provider, and DataBank, a process automation and data solutions provider, announced a strategic partnership that combines their
Connect offers an easy way to link surveys and forms with apps like Excel, Google Sheets, Microsoft Teams, and Slack to automate and scale notifications,
Nearly two-thirds of consumers surveyed see AI’s potential to increase the quality and speed of customer service Genesys, a global cloud leader in AI-Powered Experience
Exceptional growth, fueled by product innovation, global expansion, and a customer-centric approach, highlights the demand for scalable autonomous patching solutions Action1, a leading provider of autonomous
Pipelinersales Corporation, a top-rated provider of enterprise class CRM solutions, announced that Pipeliner CRM, is now available in AWS Marketplace, a digital catalog with thousands
Conexiom, the leader in Sales Order Automation, announced the availability of the Conexiom Ideal Order Platform, the first AI platform designed to help manufacturers and
Jotform, a leading online form builder and automation platform, is revolutionizing customer service with its launch of Jotform AI Agents. Jotform’s AI-powered virtual agents automate workflows
A new IDC InfoBrief commissioned by Talkdesk, Inc., a global provider of artificial intelligence (AI)-powered customer experience (CX) technology that serves enterprises of all sizes, revealed that advanced
Openprise brings together AI and data automation capabilities onto a single no-code platform to seamlessly insert AI across all go-to-market processes Openprise, a leader in
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