BrightEdge, the global leader in AI-driven organic search, content, and digital marketing automation, released new survey findings over 750 search, content, and digital marketers revealing
Ushur, the leading AI-powered Customer Experience Automation™ company, announced the launch of Ushur Intelligence, purpose-built for highly regulated industries. Designed with enterprise-grade security, compliance, and
AI-powered transcription and searching unlocks hidden insights from every call, to improve productivity, emergency response and staff retention NiCE announced the launch of NiCE Inform AI,
62% of Brits say companies should be penalized for slow responses British consumers have lost patience with long hold times — and they want companies
By integrating with SAP Commerce Cloud, Cymbio delivers Multi-Channel Expansion, an end-to-end marketplace automation solution, to help brands effortlessly scale their sales across hundreds of
Rocketlane, the leading platform for professional services automation, announced that it has added Sprinklr, the unified customer experience management (Unified-CXM) platform for modern enterprises, to
NiCE and Snowflake will deliver open, flexible and seamless access to customer interaction data, unlocking actionable insights and accelerating enterprise-wide innovation NiCE announced a strategic
New Practice, led by Leader Maurine Fanguy, Delivers Measurable Outcomes, Greater Transparency, and Faster Results for Mission-Focused Agencies Thunder, a modern Salesforce and Cloud consultancy, announced
New AI Agents and Trust & Governance Built to Deliver Assurance, Speed, and Control CUSTOMER CONTACT WEEK — Five9, provider of the Intelligent CX Platform, announced
Prosystems.AI launched AI voice agents that manage calls with human-like fluency, cutting wait times by 40% and boosting first-call resolution by 30%. Prosystems.AI, a recognized
Won Prestigious Awards from the Jesse H. Neal Awards, the American Society of Business Publication Editors, National Institute for Health Care Management (NIHCM), NIHCM Foundation
Enterprise-Grade IP Address Management (IPAM) Now Available in Connectbase CIM Connectbase, the global platform for buying and selling services across the Connected World, announced the
Canadian media companies, agencies, and advertisers now have access to AdCellerant’s award-winning platform, including campaign execution, compliance-ready solutions, and real-time analytics tailored for local digital marketing.
New AI-native capabilities make composable commerce systems inherently connected and actionable for AI agents powering next generation customer experiences At Elevate – The Global Commerce
Reinforces more than 20 years of automation expertise supporting customers on their modernization journeys for SAP solutions Precisely, the global leader in data integrity, announced
New industry report from the ad fraud market leader reveals how rising automation and weak detection standards are fueling the next wave of global digital ad losses.
During the event in London attendees will hear how leading broadband provider TalkTalk is leveraging CXone Mpower to drive impactful business outcomes NICE is excited
A new global holiday celebrates the power of customer experience—and the company that’s spent 17 years helping businesses deliver it. Nextiva a leader in unified
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