NICE Named a Leader in CCaaS by Independent Research Firm
April 11, 2025
NICE recognized as a Leader for CXone Mpower, receiving the highest scores in 17 criteria and top ranked in the Strategy category NICE announced that
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Tag: CCaaS
Broadvoice and TPG Partner for AI Quality Assurance in CCaaS
March 6, 2025
Broadvoice, an award-winning global customer experience (CX) technology provider, has partnered with TPG Inc., a leading provider of CX analysis services and solutions. Together, they will
Zendesk to Acquire Local Measure Expanding AI Powered Voice
February 24, 2025
Zendesk, a global leader in AI-powered service, announced that it has signed a definitive agreement to acquire Local Measure, a leading provider of CCaaS and
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