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Weekly Roundup

Tag: conversational intelligence

Marchex Announces Additional AI Solutions to Empower Businesses

November 4, 2024

Marchex’s AI Solutions are trained to be industry-specific because customer experiences, products, services, and topics vary across each vertical Marchex, which harnesses the power of

Genesys expands generative AI for experience orchestration, helping organizations gain deeper insights and empower employees with Large Language Models.

Genesys AI Enhances Experience Orchestration With New Capabilities

June 6, 2023

Using large language models, Genesys Cloud helps employees improve quality, speed and accuracy to drive stronger post-customer engagement outcomes Genesys announced expanded generative AI capabilities

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Tag: conversational intelligence

Marchex Announces Additional AI Solutions to Empower Businesses

Genesys AI Enhances Experience Orchestration With New Capabilities

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