New capabilities announced at Cresta Wave give businesses greater reach, control, and confidence as they transform the customer experience with AI Cresta, the leading customer
Expanded offering ensures continuity, personalization, and efficient service across both voice and chat, allowing customers to interact with brands via their preferred channels Cresta, the
Cresta will help Optimum improve sales conversion rates, accelerate efficient revenue growth, and empower their agents with the use of Generative AI Cresta, the leading
Wu plans to employ vast AI experience to lead the development of new contact center products and spur growth. Ping Wu, a former leader at Google
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