CQL has introduced POS360°, a new integration designed to unify online and in store customer data between Shopify POS and Bloomreach, addressing one of the
As marketers push to turn artificial intelligence from insight generation into measurable growth, Amperity has introduced a new approach designed to close the gap between
The round, led by ChrysCapital and Dragon Funds, underscores MoEngage’s global momentum as enterprises move beyond legacy marketing clouds to adopt MoEngage’s insights-led customer engagement platform
As mid-market companies look to extract more value from their customer data without adding complexity, Insightly CRM has introduced a new conversational AI capability designed
Vendasta announced the launch of Custom AI Employees, a groundbreaking capability that brings enterprise-grade automation to small and medium-sized businesses (SMBs). These AI agents are
ISO/IEC 27018 implementation underscores 8×8’s commitment to responsible data practices and trust in cloud communications Reinforcing its commitment to protecting customer data, 8×8, Inc., a leading
Workato has taken a major step toward enabling compliant enterprise automation in Europe with the announcement that its core agentic AI capabilities are now fully
Amperity, the leading AI-powered Customer Data Cloud for consumer brands, has announced two new industry-specific offerings Amperity for Hotels and Amperity for Airlines. These solutions
Maestra.io has introduced a new Shopify Loyalty App called the Maestra Companion App, expanding its capabilities as a real time marketing platform designed for direct
Medallia, Inc., a global leader in customer and employee experience solutions, has announced an expanded suite of Frontline-Ready AI capabilities as part of its Fall
LiveRamp announced expanded measurement capabilities that leverage the power of its data collaboration network to deliver superior customer outcomes. Retail media networks can now unlock
New product debuts with the Voice of the Market and AI Maturity Report, exposes the gap between reported AI adoption and operational reality Momentum, a
Twilio, the leading customer engagement platform enabling real-time, personalized experiences for global brands, announced the global release of a suite of advanced data reliability and
New AI Decisioning capability teaches agents when not to send, reducing unsubscribes while maintaining performance. Hightouch, the leading data and AI platform for marketing and personalization, announced
From in-stadium offers to year-round engagement, unified fan data helps the 12s feel seen, valued and connected wherever they are As the Seattle Seahawks mark
CallTower, a global leader in cloud-based unified communications and contact center solutions, announced the addition of two of its signature solutions, CT Unite CRM Integration and CallTower
Offsite ROAS improved up to 370% for Brands Activating with a Top 5 US Retail Media Network MetaRouter, the leading customer data infrastructure platform, announced
With growth surging in China’s cross-border e-commerce and logistics markets, smarter data operations are necessary to ensure efficient deliveries and protect the customer experience. As
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