New AI capabilities enhance Five9’s routing, quality management, and analytics bringing them together into a more integrated ecosystem designed to help organizations elevate every customer
Aurora Mobile Limited (“Aurora Mobile” or the “Company”), a leading provider of customer engagement and marketing technology services in China, announced that it has entered
Welcome to today’s Marketing Tech Insights roundup! In this edition, we’ll look at important updates, helpful articles, and tools to boost your marketing strategies. We’ll
Iterable, the AI-native customer engagement platform, unveiled the latest breakthrough in its rapidly expanding agentic marketing suite: the Model Context Protocol (MCP) Server. This new
By using Truecaller Customer Experience Solution with capabilities like Business Name, Call Reason, Call Me Back & Video Caller ID, SmartBuy is building stronger connections
Welcome to today’s Marketing Tech Insights roundup! In this edition, we’ll look at important updates, helpful articles, and tools to boost your marketing strategies. We’ll
ON24 has strengthened its position as a leader in AI driven customer engagement with the announcement of its newly granted U.S. Patent No. 12,445,698 B2.
Welcome to today’s Marketing Tech Insights roundup! In this edition, we’ll look at important updates, helpful articles, and tools to boost your marketing strategies. We’ll
Readymode, a leading outbound customer engagement platform for sales teams and contact centers, announced major enhancements to Readymode iQ™, its advanced dialing suite designed to
Twilio, the customer engagement platform that drives real-time, personalized experiences for today’s leading brands, released its Inside the Conversational AI Revolution report.1 Based on a global survey
Mitel, a global leader in business communications, has announced the global launch of Mitel Workflow Studio, a low-code/no-code integration platform powered by GenAI. Built around
Creative Realities, Inc., a leading provider of digital signage, media and AdTech solutions, announced that it has hired Dan McAllister as Chief Revenue Officer (“CRO”)
Kaltura, Inc., the AI Video Experience Cloud, announced it has signed on November 5th, 2025, a definitive agreement to acquire eSelf.ai, a multimodal AI lab
EngageLab, a leading provider of AI powered omnichannel customer engagement and marketing technology, has expanded its international capabilities by launching a new email data center
Welcome to today’s Marketing Tech Insights roundup! In this edition, we’ll look at important updates, helpful articles, and tools to boost your marketing strategies. We’ll
Nubitel has entered into a strategic partnership with Truecaller in a move that aims to transform how businesses communicate with their customers in Malaysia. As
The new AI-powered platform structures and enriches product catalogues, enabling discovery by ChatGPT, Gemini, and other emerging shopping agents Netcore Cloud, a global leader in
The investment, led by Goldman Sachs Alternatives and A91 Partners, will strengthen MoEngage’s leadership position in North America and EMEA as global demand for next-generation AI-powered marketing
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