A new study from Clutch is sounding an urgent alarm for marketers navigating a fast shifting landscape of customer expectations. As brands confront increasing skepticism,
Proven Leaders Power the Next Wave of AI Innovation and Go-to-Market Acceleration BlueConic, the leading Customer Growth Engine for commerce brands, announced the appointments of
Welcome to today’s Marketing Tech Insights roundup! In this edition, we’ll look at important updates, helpful articles, and tools to boost your marketing strategies. We’ll
Innovations to Care by Sprout will enable marketers to provide proactive, secure and insights-driven customer care on social. Sprout Social, an industry-leading provider of cloud-based
commercetools, the most versatile platform for enterprise commerce innovation, released the Spring 2025 edition of Compilations — its biannual showcase of new features designed to help
New platform approach empowers B2B manufacturing and distribution organizations to tackle pricing challenges and develop new competitive advantages Zilliant, the leader in pricing lifecycle management,
The 24/7 conversational, human-like service model uses artificial intelligence to address customer needs and resolve issues when live agents are off the clock Talkdesk, Inc.,
However, most organizations (73%) are over-indexing on the importance of reputation in customer experience instead of prioritizing digital experiences and post-purchase services The Capgemini Research Institute’s latest
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