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New integrations provide a more comprehensive customer view, creating seamless, AI-powered workflows between GoTo Connect and customer relationship management solutions GoTo, the company making business
NIQ, the world’s leading global consumer intelligence company, announced the launch of Marketing Mix Modelling solutions (MMM), helping global clients streamline their marketing investments and
GoFundMe and Meta are announcing innovative new sharing features to drive more donations to nonprofits. Through this first-of-its-kind collaboration, donors and nonprofits can more easily share the causes
SundaySky, the premier AI-powered video platform built for the needs of modern enterprises, announced the beta release of AI image generation within its platform and
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Almost half of small businesses recently surveyed by Thryv, the leading do-it-all small business software platform, see social media as a marketing area where AI can have a
Veritone, Inc. a leader in building human-centered enterprise AI solutions, announced that it has sold its media agency, Veritone One, LLC, to Insignia Capital Group
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Grammarly, the trusted AI assistant, is announcing a set of capabilities for organizations to measure the impact of communication effectiveness on employee productivity and key
Total Expert, the FinServ leader in customer engagement software, launched Engage SMS, a purpose-built text messaging tool that enables lenders to create compliant, two-way conversations
Braille Institute is proud to announce the launch of its newly redesigned website, which sets a new standard in accessibility and usability for visitors who are
Sixty percent of artificial intelligence (AI) deployments in the contact center are low maturity, according to a new AI Maturity Benchmark Report by UJET, a leading
Gupshup, the world’s leading Conversational AI Engagement company, is proud to announce its expansion into Saudi Arabia, marking a significant milestone in the company’s international
New executives are transforming the ecommerce platform’s approaches to go-to-market strategy, global partnerships and global services BigCommerce, an open SaaS, composable ecommerce platform for fast-growing
One Of The First Platforms To Integrate, Vida’s AI Phone Agents Now Deliver Emotionally Expressive, Multilingual Conversations, Setting A New Benchmark In Customer Experience Vida,
Outsourcing, new technologies transform contact center operations as companies explore GenAI for further improvements, ISG Provider Lens report says Most U.S. enterprises have shifted from
The Virtual Lobby application adds seamless virtual queuing and a personalized customer experience to Q‑nomy’s Q‑Flow software platform Q-nomy Inc., a leading global provider of
Infosys, a global leader in next-generation digital services and consulting, announced it is extending its strategic collaboration with Posti, the leading delivery and logistics services
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