As enterprises place greater emphasis on turning customer feedback into real business action, Voice of Customer Analytics is becoming a core pillar of modern CX
Amplitude, Inc., a leading name in digital analytics, has unveiled AI Feedback, a breakthrough customer feedback engine that uses a proprietary large language model (LLM)
Alchemer, a company known for advancing customer feedback and experience technology, has reached an important moment in its effort to help organizations move from simply
The company’s breakthrough architecture is increasing customer retention and fueling growth for some of the fastest growing brands, like Perplexity, Notion, Canva, and Fanatics Enterpret,
Idomoo, the next-generation personalized and AI-powered video platform, has been recognized as a Leader in the G2 Grid Report for Enterprise Video Platforms as a
Push notifications and Analytics upgrades among 100+ new features delivered in 2025 to streamline personalization and performance Attentive®, the AI marketing platform for 1:1 personalization
NielsenIQ (NIQ) has enhanced its GfKnewron® Consumer platform with a new AI-powered feature called Shopper Voice, announced ahead of its display at IFA 2025 in
eTailPet, the all-in-one, cloud-based point of sale (POS) solution built exclusively for pet retailers, announced that it is debuting its new AI-powered Messaging Assistant at
Amplitude, Inc., the leading digital analytics platform, announced it has been named both a Leader and a Customer Favorite in The Forrester Wave™: Digital Analytics
Welcome to today’s Marketing Tech Insights roundup! In this edition, we’ll look at important updates, helpful articles, and tools to boost your marketing strategies. We’ll
The report declares Zoom as a leader with above-average customer feedback among UCaaS platforms Zoom Communications, Inc. announced its recognition as a “leader” with above-average
Amplitude will expand its AI-powered platform with Kraftful’s Voice of Customer technology Amplitude, Inc. has acquired Kraftful, an AI-native Voice of Customer (VoC) startup, to
Zap, a leading digital design and marketing agency, has launched its new payments product alongside Zap Cashier, a service that promises a seamless payment experience,
DreamHost, a global leader in web hosting and Managed WordPress services, announced the launch of professionally designed, artisanal WordPress websites delivered by real humans, now included at
New analyst report recognizes Semrush’s competitive intelligence, robust analytics, and vision for SEO as the “engine of digital discoverability” Semrush, a leading online visibility management
AI-powered platform unifies social listening & community management, attributes revenue to organic engagement, and scales selling in DM conversations Nectar Social, the agentic social commerce
Onno Plus GmbH, a leading reputation management company for small to medium-sized businesses, is excited to announce the launch of its range of services that
Company’s AI-first evolution empowers brands with deeper insights, broader reach, and future-ready infrastructure Reputation, the global leader in reputation performance management, unveiled a major evolution
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