Customer expectations are moving faster than most brands can react. AI has raised the bar for speed, personalization, and convenience – and now customers expect
For years, the MarTech Predictions Insights Series has been my favorite season. Why? I get an opportunity to interact with Marketing Technology leaders and technology
Global Press Ganey Forsta survey reveals most consumers are willing to share personal data for better experiences, but few trust brands to use it responsibly
Aligning brand and customer experience empowers companies to outperform competitors, achieve up to 3.5x revenue growth, and earn higher customer retention and loyalty According to Forrester’s
Introduction “Loyalty isn’t dead—it’s just digital.” That was the bold introduction at Shoptalk Fall 2025, and it couldn’t be more accurate. With their hyper-connected lives,
New Bringg Platform extension dynamically prevents overbooking and maximizes fleet utilization for retailers and logistics providers Bringg, the last-mile solutions leader, announced its newest platform
Merchants, self-creators, and agencies using Wix can tap into Printful’s fulfillment services to uniquely expand their brand with high-quality, custom products Wix.com Ltd., the leading
Zendesk has a history of delivering standout events, and this year’s CX Trends event promises to be one of the most exciting and highly anticipated
Pioneering Omnichannel Advertising for All Industries ShopLiftr, a leader in digital advertising innovation, is thrilled to announce the launch of its new programmatic, dynamic digital
Vonage RCS to redefine business communications, creating secure, memorable customer engagement experiences Earlier this week, cloud communications leader Vonage announced the launch of Vonage RCS (Rich
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