Medallia, Inc., a global leader in customer and employee experience solutions, has announced an expanded suite of Frontline-Ready AI capabilities as part of its Fall
Most companies still rely on the same old tools to gauge the customer experience of their clients, that is, NPS, CSAT, or a few questions
The partnership streamlines compliance and accelerates global deployments, enabling faster entry into complex regions Providing customers with better access to traditionally difficult-to-serve territories across the
Alorica Inc., a global leader in digitally powered customer experience, is significantly expanding its operations in Cairo, Egypt to meet growing demand from its worldwide
Four Inc. has been named a public sector IT distributor for Genesys, a global cloud leader in AI-Powered Experience Orchestration. Four Inc. will provide Genesys Cloud™
Partnership Accelerates Access to Modern ITAM and Employee Service Solutions Across SMBs and Enterprises Oomnitza, the leader in Modern IT Asset Management (ITAM), announced an
Uncomplicated service software, flexible engagement models, and a new services delivery program help Freshworks partners accelerate time to value Freshworks announced the launch of its
Leading companies including Ford, USAA, Stripe, Atlassian and more share at X4 how they are driving value with Qualtrics AI capabilities in XM for Employee
Exceptional growth, fueled by product innovation, global expansion, and a customer-centric approach, highlights the demand for scalable autonomous patching solutions Action1, a leading provider of autonomous
Latest Enhancements to the 8×8 Platform for CX Enable Organizations to Maximize Operational Efficiencies, Mitigate Risk, Modernize Systems to Stay Ahead, and Elevate CX 8×8,
Fuel up with free marketing tech insights
