As conversational messaging continues to reshape customer engagement strategies, Rich Communication Services is gaining momentum as a critical channel within the MarTech and customer communications
Rich Communication Services (RCS) and WhatsApp mitigate pre-purchase uncertainty, boost post-purchase engagement and streamline returns While UK retailers celebrated a festive spending spree in December,
Black Friday interactions grow by 15% year-on-year, marking a new milestone for Infobip’s global communications platform Infobip, the leading global cloud communications platform for customer
AI automation, Rich Messaging and platform integration set to reshape industries Global cloud communications platform Infobip announces its predictions for 2026, spotlighting transformative trends set to
As consumers across North America grow increasingly skeptical of incoming calls, Infobip is expanding its voice solutions to help businesses restore trust in phone communications.
Infobip is forecasting another record-breaking year for brand-to-consumer messaging as retailers embrace AI, mobile commerce and richer communication technology to elevate shopping experience. According to
Apple’s RCS support sparks surge in conversational messaging Global communications platform Infobip has surpassed 10 billion Rich Communication Services (RCS) business messages, delivered to consumers on its
Infobip has once again secured its position as a Leader in the 2025 Gartner Magic Quadrant for Communications Platform-as-a-Service (CPaaS), marking the third year in
Expanded partnership brings verified branded calls to US enterprises Global cloud communications platform, Infobip is pleased to announce the expansion of a long-term partnership with, NumHub, to offer
Harvard Business Review Analytic Services study in association with Infobip reveals the AI gap undermining customer experience Global cloud communications platform Infobip has released findings from
Infobip’s Messaging Trends Report highlights the impact of Apple’s RCS support and the growing dominance of conversational messaging in the UK Global cloud communications platform Infobip has released
Built on agentic AI, CXOP delivers intelligent, hyper-personalized experiences across the full customer journey Global cloud communications platform Infobip announced its Conversational Experience Orchestration Platform (CXOP) — a
Infobip Signals and RCS capabilities empower NEXT to strengthen customer security and deliver personalised messaging Global cloud communications platform Infobip has partnered with NEXT plc, the leading UK-based clothing
Global cloud communications platform Infobip announced that it has enhanced its partnership with Oracle to bring conversational experiences to businesses and brands globally. The new integration
Global tech company powers new digital fan experiences for America’s Formula 1 team Global cloud communications platform Infobip has signed a multi-year partnership with the MoneyGram Haas
Infobip and Viber help customers in their digital transformation journey Global cloud communications platform Infobip has become a Platinum Partner of Rakuten Viber. As a Platinum Partner, Infobip
Strategic partnership with Infobip empowers brands to deliver immersive and interactive customer experiences CleverTap, the all-in-one customer engagement platform, announced the introduction of Rich Communication
Bayobab, a wholly-owned subsidiary of MTN Group, has signed a five-year deal with Infobip The new collaboration simplifies messaging for brands with advanced technology Infobip
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